Name: Casino Lab review
Brand: Casino Lab review
SKU: Casino Lab review

Games

up to 1.300

Customer support

Live chat

daily

support@casinolab.com

Company

Exodus Media N.V.

Gambling Licence

Malta

Mobile

Live Casino

Overall rating

5 / 5.0

Most Payments

260. Place

Most Game Studios

355. Place

About Casino Lab

Since the foundation in 2020 Casino Lab is completely focused on casino games. Presently, a portfolio of 13 software providers with a number of 1.216+ popular games are offered by Casino Lab. The precise count of games, however, differs from country to country. Casino Lab has licenses from Malta Gaming Authority and UK Gambling Commission. Aside from English, Casino Lab provides the possibility to set the site’s language to 4 additional options (i.e. German or Finnish). Continue reading the following Casino Lab review to find out everything you need to know to get started.

Games and Software Provider at Casino Lab

Users of different skill levels should find games for their preferences because of the wide section of games. Some of the best slots created by outstanding game providers like Yggdrasil, iSoftBet or Play’n GO can be chosen as well. Video slot machines as well as classic slot games are part of the games library at Casino Lab. The list of top slot games at Casino Lab includes Red Tiger Gaming’s Legendary ExcaliburRed Tiger Gaming, Hanzo´s Dojo (Yggdrasil) as well as Quickspin’s Golden Glyph. The games selection also includes progressive jackpot games, as an example Arabian Nights (NetEnt).

Additionally, live casino games from Evolution Gaming or NetEnt are also part of the games selection.

Payments at Casino Lab

Deposits

Withdrawals

Casino Lab accepts 17 payment methods. The casino offers well-known credit cards like Visa and MasterCard and e-wallets, for one thing Skrill or EcoPayz. Additionally, deposits can be carried out with prepaid cards, e.g Paysafecard, just as bank transfer options like Sofort or Trustly. The selection of payment methods can differ for your location. Note: The deposit limitations may vary from one payment option to another. The cashier area should contain further info on the Casino Lab deposit limits.

Withdrawals

There are 17 withdrawal options which you can make use of in order to pay out your winnings. Customers are able to initiate a withdrawal with Skrill, MasterCard, Visa or EcoPayz, to name only a few of the provided payout methods. Casino Lab does not restrict the number of free pay-outs, that you can initiate. As a result, when withdrawing there won’t be any further payout fees billed by Casino Lab. Casino Lab also transacts withdrawals during weekends, which is a big benefit. Moreover, payout protection services such as reverse withdrawal are available at Casino Lab.

Supported currencies

US-$

Swedish Crown

Pound

Norwegian Krone

NZ-$

CA-$

€

Euro

South African Rand

Restricted payments for International

Interac

Neteller

iDebit

instaDebit

GiroPay

Euteller

EnterCash

Trustly

Top Slots at Casino Lab

Wilhelm Tell

Play game

Dream Catcher

Play game

Vikings

Play game

Legendary Excalibur

Play game

Mystery Reels

Play game

Hanzo´s Dojo

Play game

Annihilator

Play game

Berryburst

Play game

Motörhead

Play game

Starburst

Play game

Casino Lab Registration and Account Verification

When signing up at Casino Lab, you only have to take a few steps. At first, you are asked to type in some personal details into the sign-up form. After filling in the Casino Lab registration form you are asked to approve your account. Therefore, you normally need to follow the validation link that the casino sends you via mail. As soon as you have confirmed your account, you have the possibility to begin playing.

Customer Service and Security at Casino Lab

Casino Lab provides different contact ways to get in touch with the customer service. For instance, the customer support can be contacted via email (support@casinolab.com) or support phone hotline. Typically, you can expect to receive an answer from the email service staff within a short time period. Additionally, there is a web form on the casino site, that you can make use of to get in touch with the support staff. Also, you have the option to use the live chat that is available 24/7 at the casino. The customer service staff always answered our questions in a useful and fast way, when we examining the casino. Before contacting the customer support, however, you are also able to take a look at the FAQ section that covers most important questions.

A necessary requirement for every licensed Casino is to be reliable and safe. Encoding their site with SSL128 is one of the safety precautions that Casino Lab utilizes. The UK Gambling Commission and Malta Gaming Authority are the corresponding regulatory commissions, who examine the safety of Casino Lab regularly.

Casino Lab has implemented player protection options that help to facilitate responsible gaming. These measures authorize you to:

Cap your losses
Self exclude from the casino

Moreover, the NGO Gamcare that Casino Lab refers to can be contacted in case of problem with gambling.

Customer support

Email support available

Live chat available

Phone available

Casino Lab Bonus

The Casino Lab deposit package can be activated by all new players. Using the 100% bonus, your initial deposit can be matched up to a maximum amount of €300. 300 Free Spins for the game Reactoonz will also be credited to your account. Deposits startat €10 and can be made making use of Sofort, MasterCard or Paysafecard and other payment methods. Receiving the maximum bonus is an option if you pay in €300. Then your credits to start playing with is €600. Unlocking the promotion does not require a bonus code.

You receive your bonus funds automatically within a short time after your deposit. The casino provides a rejection option that you can make use of if you wish not to utilize the bonus. Your cash funds will be used first, followed by your bonus funds. Slot machines created by NetEnt, Red Tiger Gaming and iSoftBet, to state only a few software providers in the present collection, can be tried out with your bonus funds. Casino Lab does not allow you to use multiple new customer offers concurrently.

To cash out any won amounts, your bonus needs to be turned over 40 times. In addition, wagering criteria of 40 times apply to the winnings from the Free Spins. Prior to fulfilling the turnover criteria it will lead to the expiry of your bonus if you try to withdraw your winnings. You can, however, take time to finish the wagering conditions, since Casino Lab has not defined a time limit.

Bonus details

Deposit

Bonus in %

Bonus in €

Wagering

Turnover

€10

100%

€10

40xB

€400

€150

100%

€150

40xB

€6.000

€300

100%

€300

40xB

€12.000

€600*

100%

€300

40xB

€12.000

*Even if you deposit amounts higher than €300, this 100%-promotion cannot exceed the maximum bonus amount of €300.

Gifts

VIP programme

Special offers

Tournaments

Loyalty programme

Casino Lab

Incentives

At the moment Casino Lab does not have further bonuses (e.g. a highroller bonus) apart from the sign-up bonus. In contrast to some other casinos, Casino Lab does not offer a loyalty program. However, faster withdrawals, events and a personal service agent, to mention only some advantages, are offered for VIP users. As far as we know, Casino Lab does not arrange tournaments for live casino, slots or table games as some other casinos do.

Casino Lab Operator Infos

Being started in 2020, Casino Lab is a Exodus Media N.V. casino product. Sloty, Genesis Casino, Vegas Hero and 14 further casinos are operated by Exodus Media N.V.. To the best of our knowledge, the operator has not become member of the stock market. To guarantee a high safety standard, Casino Lab holds a license from the following commissions:

Malta Gaming Authority with the license number MGA/B2C/314/2015
UK Gambling Commission with the license number 000-045235-R-324169-008

Casino Lab sister brands

Our conclusion

Overall, skilled customers and newcomers are able to enjoy an outstanding casino atmosphere at Casino Lab. As the games collection provides games from 13 well-known software providers, the slot variety can be characterized as average. Additionally, for your deposits and withdrawals you have the possibility to use a lot of payment options. On top of that, when getting started as a player, you might claim generous bonuses. Create an account at Casino Lab now to see for yourself!

Visit Casino

Casino Lab Casino Lab

Average

Software provider

Top slots

Live casino provider

Licenses

Withdrawal methods

Deposit methods

Welcome bonus

+ Free spins

€300 (100%)

+300 FS

€403 (126%)

+91 FS

Live chat

Weekend payouts

Tournaments

Loyalty programme

Sports betting

FAQ

Is it an option to visit Casino Lab with all web browsers?

Because of the latest HTML5 version that the site utilizes all regular web browsers, for example Safari, Firefox as well as Chrome, should be compatible with it. In case there occur trouble displaying the official website check if you have to install a browser update.

Is it needed to download a Casino Lab App when playing with a tablet or smartphone?

No, playing with your tablet or smartphone does not demand an additonal download of an .apk or app. Opening the casino’s website with your Android or iOS device is possible directly with your web browser.

How long is the normal withdrawal time for winnings at the casino?

Depending on the withdrawal option you are using the withdrawal time is different. While some withdrawal options (i.e. e-wallets) are normally carried out right away, withdrawals with other options might take up to 5 business days. The customer service or the Casino Lab cashier section will provide further information on pay-out times.

Can I visit the Casino Lab mobile site with every device?

Yes, you are able to use the mobile website which is a browser-based web app with all common mobile devices. Looking at the table below will make it easy for you finding further infos about the compatible devices.

Am I required to own a credit card to play at Casino Lab?

At the majority of online casinos you are able to choose from different deposit methods. At Casino Lab, you are able to initiate deposits using Sofort, Skrill, EcoPayz or Paysafecard, to name only some alternatives to credit cards like Visa or MasterCard.

What do I need to do to register at Casino Lab?

In the first step, visit the Casino Lab sign-up page where you find the registration form and add your personal details. Next, you are demanded to confirm your Casino Lab account. An with exact information on how to validate your account should be sent to you within a short time after finishing the registration form.

Why am I not able to display the Casino Lab website?

It could be that Casino Lab is experiencing technological problems. We suggest to either give it a try later or try one of our Casino Lab alternatives.

Is playing at Casino Lab safe?

The Malta Gaming Authority as well as UK Gambling Commission regulate Casino Lab. You can be certain that it is safe because the casino has to comply with many requirements to retain the licenses.

List of compatible mobile devices

Brands	compatible devices
Samsung	Galaxy S6, S7, S8, S8+, S9, S9+, S10, S10e, S10+, S20, S20+, Note, Tab, Edge, Edge+, Mini, A41, A71, A51, A90, A3, A5, A7, A8, A, S, pro, Xcover 3
Apple	iPhone 5, 5S, 5C, SE, 6, 6S, 7, 8, 8 Plus, X, XS, XR, 11, iPad, Air, Mini, Pro, 2, 3, 4
Huawei	Mate 10 Pro, 20 Pro, P10, P30, P40 Pro, P40 lite, P9, lite, plus, Mate S, XS, 30 Pro, Y6, Y6s, Y7, MediaPad T5, M5
HTC	Nexus Series, One mini, max, A9, A9s, S9, 10, Dual SIM, U11+, U12+, U Ultra, Play, Lifestyle, Desire 19+, 12, 12+
Sony	Xperia M5, 1 II, 5, 10, Z5, ZR, E5, V, L, SP, ZL, XZ, X, XA, XA2, Ultra, XZ2, Compact, Premium, Tablet Z4, Z3, Compact, Plus
LG	G5, G6, G7, G8, Q6, Q7, Q60, Q Stylus, V30, V40, X Power, mach, K8, K9, K11, K40, K41, K50, K61, Q60, LTE, X cam, screen, Flex 2, V10, Class, 5X, Mini, G Pads 7.0, 8.0, 8.3, 10.1
Xiaomi	Mi 10 Lite, 10 Pro, 9 Pro, MIX Alpha, Note 10, 10 Pro, Redmi K30 Pro, Note 9S, Note 9 Pro Max, 8A Pro, 8A Dual
OnePlus	8 Pro, 8, 7T Pro, 7T, 6T, 5T, 3T
Tablets	Sony Xperia Tablet, Z Series, Lenovo Thinkpad & Yoga Tablet, Tab M10, Asus MeMo & Fonepad, Nexus Series, Motorola Xoom 2, Acer Iconia Series
other	Motorola Zoom, Atrix, Defy, Moto G, Wiko Series, Acer Liquid Series, Asus ZenFone, Two, Fairphone