Getting in touch with the Casino Nile customer service is possible in various ways. One contact opportunity is the customer support email (firstname.lastname@example.org). Usually, the reply of the support staff should be in your inbox within a short time after your request. Alternatively, utilizing the web form on the casino website is another contact option. Also, a Text Chat is available 24 hours every day on the casino site. The customer service staff always answered our questions in a helping and fast way, when we checking the casino. Moreover, most common questions will be covered in the an FAQ section that the casino has.
Security and reliability have to be provided in every licensed Casino, if they would like to keep their licenses. One of the Casino Nile security precautions is SSL128 coding, which they use for their site. The Malta Gaming Authority and UK Gambling Commission, who granted a license to Casino Nile, examine the security regularly.
Like in many other casinos, Casino Nile simplifies responsible gaming by implementing player protection services. These options provide you with the possibility to:
- Limit your turnover
- Define a loss cap
- See your player history.
Additionally, Casino Nile is referring to the NGO Gamcare, that you can contact if you have a problematic gambling behaviour.