Contacting the Casinobtc customer support is possible in several ways. For example, the customer support can be contacted via email (firstname.lastname@example.org) or support phone number. Normally, it should not last long for the service team to answer your email. Additionally, you have the option to make use of the web form to get in touch with the support. Besides, you have the option to utilize the Text Chat that can be reached 24 hours every day on the casino’s site. To check the customer care, we made a few requests. The team always provided quick and helping responses. Moreover, players are also able to take a look at the before reaching out to the customer support.
A necessary precondition for each licensed Casino is to be reliable and secure. Casinobtc meets the highest security demands by encrypting the site with SSL128. The Curaçao eGaming is the respective commission, who examines the fairness of Casinobtc constantly.
As it is the case in many other casinos, Casinobtc bring sforward responsible gaming by offering player protection measures. The services give you the option to:
- Exclude yourself from the casino
- Pause your account
Furthermore, the NGO Gambleaware, that Casinobtc is referring to can be contacted in case of problematic gambling behaviour.