Due to the broad games assortment at Casoola every customer should find something suitable for his taste. You will find progressive jackpots, themed games and, of course, a variety of slots, including classic slots, video slots and 3D slots. The best slots from top software studios like Yggdrasil, Play’n GO and iSoftBet can be chosen as well. As an addition, you have the possibility to also test table games from Red Tiger Gaming, NetEnt or Yggdrasil as well as live dealer games, e.g. from Evolution Gaming or Microgaming.
Games
up to 1.300
Customer support
Email
Company
Exodus Media N.V.
Gambling Licence
Sweden
Malta
United Kingdom
Mobile
Live Casino
Overall rating
3.9 / 5.0
Most Payments
285. Place
Most Game Studios
364. Place
About Casoola
Being established in 2020, at Casoola players can benefit from large selection of Casino Games. At the moment, the casino provides a large game collection with 12 different software studios, that created more than 1,000 so far. Note that the exact amount of games may differ in your country. To ensure a high level of security, Casoola is regulated by the Malta Gaming Authority and UK Gambling Commission Alongside English, the casino provides the chance to change the site’s language to 7 further options (i.e. Finnish or German). You receive the new customer Bonus when you pay in for the first time after the registration as a new player. Our Casoola review provides further information on the casino, so keep on reading to find out more.
Games and Software Provider at Casoola
Payments at Casoola
Casoola provides you with a lot of deposit methods. Well-known e-wallets like Skrill or EcoPayz and credit cards like MasterCard or Visa are both available in the casino’s cashier section. In addition, depositing is possible via bank transfer,for one thing Sofort or Trustly, or with prepaid cards like Paysafecard. Have in mind: The deposit limits per payment option may be different. To identify the Casoola deposit limits, you can have a look at the cashier section or get in touch with the customer care.
Withdrawals
If you want to pay-out your money, naturally, you can also select differentwithdrawal options. While prepaid payments are not available for pay-outs, you can select payment methods like Visa, Sofort, MasterCard and Trustly. Note the withdrawal restrictions of at least €10 and up to €2300 when requesting a withdrawal. Casoola does not limit the number of free pay-outs, that you can carry out. So, there are no withdrawal fees no matter how many pay-outs you want to carry out. All withdrawals that you initiate are processed automatically. Typically, it takes between 1 and 5 days to complete the cash out at Casoola. Your pay-outs are also transacted on the weekend, which should be noted as a big plus.
Supported currencies
£
Pound
kr
Norwegian Krone
₨
Rupee
€
Euro
R
South African Rand
Restricted payments for International
Interac
Neteller
Trustly
Top Slots at Casoola
Berryburst
Rise of Merlin
Book of Dead
Thunderstruck II
Finn's Golden Tavern
Millionaire Mystery Box
Who wants to be a Millionaire
Hot Spin
Bonanza
Hall of Gods
Casoola Registration and Account Verification
Registering at Casoola only requires you to follow a few steps. First, enter your personal data in the sign-up form. It is necessary to validate your account once you filled in the registration form. Finishing the validation enables you to start playing.
To carry out any pay-outs the casino demands you to finish the account verification. To this end, you have to provide a scan of an official document (Driving License, Passport or ID Card). In addition, you must verify your address by turning in a supplier invoice (Gas bill, Bank statement or Electricity bill) or a banking document (Bank account screenshot, E-Wallet photo or Bank account screenshot). The upload of a supplier bill is not allowed when the document is older than 90 days.
Customer Service and Security at Casoola
There are various options to contact the Casoola customer service. One contact opportunity is the customer care email (support@casoola.com). Typically, you get an answer to your email within a short time. Alternatively, you can make use of the web form to contact the support. The customer support team always answered our questions in a helpful and quick way, when we were checking the casino.
An essential prerequisite for every licensed Casino is to be fair and safe. Coding their site with SSL256 is one of the security measures, that Casoola implements. The corresponding commissions, in this case Malta Gaming Authority and UK Gambling Commission, check the security constantly.
In order to implement responsible gaming, Casoola offers several player protection measures. The measures give you the possibility to:
- Self exclude from the casino
- Set resctrictions for your deposits
Moreover, the NGO Gamcare, that Casoola refers to can be contacted in case of a gambling problem.
Customer support
Email support available
Live chat not available
Phone not available
Casoola Bonus
Grabbing the sign-up offer is allowed to all new customers. The 100% bonus enhances your initial deposit up to €300. 200 Free Spins will also be given to you. Skrill and Neteller are not allowed for the bonus. Getting the highest bonus is permitted, if you pay in €300. Then your balance to play with is €600. You are not required to enter a bonus code.
You get your bonus funds automatically within a short time after your deposit. After activating the bonus a rejection is not permitted anymore. Before you can play with your bonus funds your cash funds are used. Slots from Yggdrasil, iSoftBet or Play’n GO, to name only a few software providers from the present selection, can be played with your bonus money. Claiming multiple welcome promotions parallelly is not permitted at Casoola But you are permitted to use your bonus money for sports betting.
Before you can withdraw any winnings, wager the bonus 40 times. In addition, fulfilling the wagering criteria of 40 times, that apply to the winnings from your Free Spins, need to be fulfilled. In case you carry out a cash out before completing the turnover criteria this will cause the expiration of your bonus. Do not forget to finish the criteria timely, otherwise you will lose your bonus and your winnings. Of course, this will not have an impact on your deposit.
Bonus details
Deposit
Bonus in %
Bonus in €
Wagering
Turnover
New customers only. T&Cs apply, 18+, begambleaware.org
Gifts
Loyalty programme
VIP programme
Special offers
Tournaments
Casoola
Casoola Incentives
In addition to the welcome bonus other promotions, for example a highroller bonus and daily deals, are available for existing players at Casoola. Make, however, sure to check out the terms and conditions of these offers before activating them as they might differ from the ones of the new customer package. At Casoola you do not have the option to join a loyalty programme. Nevertheless, personal service agent, individual promos & bonuses or raffles are offered for VIP customers. Whereas a few other casinos organize table game, live casino or slot tournaments, as far as we know at Casoola this is not the case.
Casoola Operator Infos
The operator Exodus Media N.V. started Casoola in 2020. Genesis Casino, Sloty and Vegas Hero are amongst the 11 additional brands started by Exodus Media N.V.. To the best of our knowledge, it is not publicly listed.
Our conclusion
In sum, Casoola is a varied brand suitable for customers of different skill levels. With a number of 12 popular software providers, the casino has a good variety of games. In addition, a lot of different payment options are accepted, so every player should be able to find a method that best fits his needs. On top of that, new players can grab the generous welcome Bonus. Begin your gaming journey now by registering at Casoola!
Average
Software provider
Top slots
Live casino provider
Licenses
Withdrawal methods
Deposit methods
12
80
2
3
8
16
15
50
2
2
9
12
Loyalty programme
Weekend payouts
Tournaments
Live chat
Sports betting
FAQ
Is it safe to sign up at Casoola?
The licenses that Casoola owns are issued by the UK Gambling Commission and Malta Gaming Authority. Keeping the licenses requires the casino to meet many conditions, so the safety is ensured.
Is every device compatible with the mobile Casoola site?
Yes, you are able to make use of the mobile site which is a web-app with every common mobile device. In the table below you can see further information on compatible devices.
Does Casoola accept payment options other than credit cards?
At the majority of online casinos you are able to choose from a vast range of different payments. Apart from credit cards (i.e. MasterCard or Visa) at Casoola you can use utilize Sofort, Trustly, EcoPayz or Skrill and further deposit methods.
Can I use Casoola with any browser?
Being based on the latest version of HTML5, you should be able to visit the website with all common browsers like Firefox, Safari and Chrome. If you have problems opening the official site check if you need to install a browser update.
What am I required to do to sign up at Casoola?
At first, click on our link to the Casoola registration page and fill out the sign-up form with your personal information. Next, complete the Casoola account validation is essential. An with more information should be sent to you shortly after you have filled out the registration form.
Am I required to download a Casoola App before I can start playing with my mobile device?
No, at Casoola you can play with your mobile device without any additional download of an app or .apk. Android and iOS devices should be able to display the casino’s website directly via your web browser.
How much time does the withdrawal of my won amounts take?
Dependent from the payment you are making use of the pay-out time is different. The withdrawal may be transacted immediately or take up to 5 business days, dependent from the withdrawal method you use. If you are interested in getting further info, get in touch with the Casoola customer service.
I am not able to open the Casoola website, what options do I have?
It is possible that the casino is having technical problems. We suggest giving it a try later or trying one of our Casoola alternatives.
Which steps are required to get the new customer bonus from Casoola?
Activating the package is easy. At first, you have to enter your details to the sign-up form you find at the registration page. In the next step, sign in to your account and go to the cashier section to pay in the minimum required amount of money or more. Afterwards, nothing stands in the way of the bonus, however, be in awareness of the terms and conditions of the casino.
List of compatible mobile devices
| Brands | compatible devices |
|
Samsung
|
Galaxy S6, S7, S8, S8+, S9, S9+, S10, S10e, S10+, S20, S20+, Note, Tab, Edge, Edge+, Mini, A41, A71, A51, A90, A3, A5, A7, A8, A, S, pro, Xcover 3 |
|
Apple
|
iPhone 5, 5S, 5C, SE, 6, 6S, 7, 8, 8 Plus, X, XS, XR, 11, iPad, Air, Mini, Pro, 2, 3, 4 |
|
Huawei
|
Mate 10 Pro, 20 Pro, P10, P30, P40 Pro, P40 lite, P9, lite, plus, Mate S, XS, 30 Pro, Y6, Y6s, Y7, MediaPad T5, M5 |
|
HTC
|
Nexus Series, One mini, max, A9, A9s, S9, 10, Dual SIM, U11+, U12+, U Ultra, Play, Lifestyle, Desire 19+, 12, 12+ |
|
Sony
|
Xperia M5, 1 II, 5, 10, Z5, ZR, E5, V, L, SP, ZL, XZ, X, XA, XA2, Ultra, XZ2, Compact, Premium, Tablet Z4, Z3, Compact, Plus |
|
LG
|
G5, G6, G7, G8, Q6, Q7, Q60, Q Stylus, V30, V40, X Power, mach, K8, K9, K11, K40, K41, K50, K61, Q60, LTE, X cam, screen, Flex 2, V10, Class, 5X, Mini, G Pads 7.0, 8.0, 8.3, 10.1 |
|
Xiaomi
|
Mi 10 Lite, 10 Pro, 9 Pro, MIX Alpha, Note 10, 10 Pro, Redmi K30 Pro, Note 9S, Note 9 Pro Max, 8A Pro, 8A Dual |
|
OnePlus
|
8 Pro, 8, 7T Pro, 7T, 6T, 5T, 3T |
|
Tablets
|
Sony Xperia Tablet, Z Series, Lenovo Thinkpad & Yoga Tablet, Tab M10, Asus MeMo & Fonepad, Nexus Series, Motorola Xoom 2, Acer Iconia Series |
|
other
|
Motorola Zoom, Atrix, Defy, Moto G, Wiko Series, Acer Liquid Series, Asus ZenFone, Two, Fairphone |
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