Getting in touch with the Dukes Casino customer support is possible in different ways. One contact option is the customer service email (firstname.lastname@example.org). Typically, the reply of the service team should be in your inbox within a short time after your email. In addition, utilizing the web form on the casino site is another contact option. Also, a live chat can be reached on the casino website. The customer support staff always replied to our questions in a useful and quick way, when we examining the casino. The casino also has an FAQ section, where customers should find anserws to a number of common questions.
Online Casinos can only retain their licenses, if they are secure and fair. Utilizing SSL128 coding for the site is an example of the security measures, that Dukes Casino utilizes. The Malta Gaming Authority and UK Gambling Commission, who granted a license to Dukes Casino, review the security constantly.
As it is the case in many other casinos, Dukes Casino facilitates responsible gaming by implementing player protection services. In your settings of your account you have the possibility to choose to:
- Exclude yourself from the casino
- Set a notification for how long you are playing
- Pause your account
Additionally, in case of problematic gambling behaviour you can contact the NGO Gambleaware, that Dukes Casino refers to.