Funbet Casino provides a few contact opportunities to get in touch with the customer support. You can utilize the customer support phone number or write an email to the customer care (support@funbet.com) as an example. Normally, the answer of the service team should be in your inbox within a short time after your request. In addition, using the web form on the casino website is another contact option. Also, Funbet Casino offers a Text Chat directly at the casino, that can be reached 24/7. In our examination we only had good experiences with the customer support staff. Prior to reaching out to the customer support, however, you also have the possibility to consult the FAQ area.
An essential prerequisite for each licensed Casino is to be reliable and safe. Coding the site with SSL128 is one of the safety measures, that Funbet Casino uses. The security is tested constantly by the Malta Gaming Authority, UK Gambling Commission and Spelinspektionen, who are the respective commissions for Funbet Casino.
At Funbet Casino responsible gaming is brought forward through player protection services. In the settings of your account you have the possibility to decide to:
- Self exclude from the casino
- Pause your account
In addition, Funbet Casino is referring to the NGO Gamcare, that you can reach out to if you have a problematic gambling behaviour.