Jack21 Casino review
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Jack21 Casino review
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Jack21 Casino review

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up to 2.500
Customer support
Live chat
GNG Affiliates
Gambling Licence
Curaçao eGaming
Live Casino
Overall rating
4.2 / 5.0
Most Payments
228. Place
Most Game Studios
89. Place
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About Jack21 Casino

Being founded in 2020, at Jack21 Casino customers are able to avail of varied collection of casino games. At the moment, the game selection contains games from 47 varied game studios, that offer a total number of 2.408+ games. The precise count of games, however, varies from one country to another. Jack21 Casino is regulated by Curaçao eGaming. Alongside English, you can select 6 other languages (i.e. German or French). Find out more about the casino in the following Jack21 Casino review.

Games and Software Provider at Jack21 Casino

Customers of different experience levels should find something for their tastes because of the wide lobby of games. Play’n GO, Elk Studios or Habanero are some of the best software providers available at Jack21 Casino, but naturally you will also find the best slots from other top names. Video slot machines, classic slots & 3D slot machines are at your disposal at Jack21 Casino. Some examples for the top slots at Jack21 Casino that players should give a try are Hanzo´s Dojo developed by Yggdrasil, Wazdan’s 9 Lions & Jonny Ventura and The Eye of Ra created by PariPlay. You also have the possibility to play, e.g. Imperial Riches created by NetEnt.

In addition to slot games, players are able to also test out live dealer games like live blackjack, live baccarat & live roulette from NetEnt, Evolution Gaming as well as Ezugi. It can furthermore be noted that live variations of european roulette, poker, french roulette, dragon tiger & sic bo can be tested out too. Users are also given the chance to play table games ( as an example french roulette, blackjack, casino war, craps or european roulette). Other types of games like wheel games, scratch cards or keno can also be tested out. The availabilty of games, however, may be different for your location, which is why we suggest you check out the games section yourself.

Payments at Jack21 Casino

Jack21 Casino accepts 19 payment methods. Using crypto payments like Ethereum or Bitcoin is possible. Common e-wallets like QIWI and EcoPayz as well as credit cards like Visa and MasterCard are both at your disposal in the casino’s payment area. On top of that, the casino allows prepaid options like Neosurf or Paysafecard as well as bank wire transfer methods, for one thing Interac or Bank Wire Transfer. The selection of payment options might vary for your location. Keep in mind: The deposit limits may differ from one payment option to another. Find out more about the Jack21 Casino deposit limits in the cashier section or contact the customer support.


There are 16 payment methods which you can make use of in order to withdraw your winnings. The casino provides you with payments like QIWI, Bitcoin, Ethereum or MasterCard. When initiating a withdrawal, do not forget that there are withdrawal restrictions of at least €20 and up to a maximum of €1.000 per transaction. Regarding free payouts at Jack21 Casino, there are no limitations, so an unlimited volume of free withdrawals is possible. So, users do not need to pay any withdrawal fees. When requesting a payout, it is processed manually by the casino. The Jack21 Casino payout time typically is 1 to 5 days. The casino confirms your pay out via e-mail within 48 hours. Bear in mind that your withdrawals will not be processed during weekends.

Supported currencies

Swiss Franc
Norwegian Krone

Restricted payments for International

Siru Mobile

Top Slots at Jack21

Diamond Blitz
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Book of Oz
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Star Clusters Megaclusters
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Jack21 Casino Registration and Account Verification

Completing the sign-up at Jack21 Casino only requires customers to follow a few steps. First, click on the registration button and type in your details into the sign-up form. After you have completed the Jack21 Casino registration form, Jack21 Casino asks you to validate your account. To this end, you should get detailed instructions on the validation procedure via mail or SMS. As soon as you have confirmed your account, you have the option to start playing.

In order to make payments the fulfillment of the Jack21 Casino account verification is needed. To this purpose, it is required that you provide a scan of an official document (driving license, passport or id card). Additionally, Jack21 Casino requires a banking document (credit card photo) or a invoice (phone bill, electricity bill or bank statement) for the verification of your address. It is no allowed to turn in a supplier bill that is older than 60 days. You are required to provide the aforementioned documents via mail to cashier@hd.jack21.com. Jack21 Casino should not require more than a few days to confirm your verification.

Customer Service and Security at Jack21 Casino

Contacting the Jack21 Casino customer service is possible in different ways. For example, getting in touch with the customer care can be done via email (support@hd.jack21.com). Normally, the answer of the support staff should be in your inbox within a short time period after your email. Alternatively, you have the option to utilize the web form to get in touch with the support. What’s more, you can utilize the live chat that is available 24 hours every day on the casino’s site. During our review process the customer service staff always gave fast and useful replies. Before reaching out to the customer support, however, you also have the option to consult the FAQ section that covers a number of common questions.

Online casinos can only retain their licenses, if they are secure and fair. Coding the site with SSL128 is one of the safety measures that Jack21 Casino utilizes. The safety is examined constantly by the Curaçao eGaming, who is the according regulatory commission for Jack21 Casino.

Jack21 Casino helps to simplify responsible gaming by providing protection measures. In the settings of your account you are able to choose to:

  • Self exclude from the casino
  • Set limits for your deposits

Furthermore, in case of a problem with gambling you can reach out to the NGO Gamcare that Jack21 Casino is referring to.

Customer support

Email support available
Live chat available
Phone not available
VIP programme
Special offers
Loyalty programme


Jack21 Casino provides bonuses for existing players, namely daily offers, games promotions and a cashback bonus. However, the terms of these offers might be different, so you should check the casino’s website for additional information. Also, existing users can benefit from presents (for example raffles or trips). At Jack21 Casino, players do not have the chance to become member of a loyalty programme. Still, a personal service agent and faster withdrawals are available for VIP players. It could be case that existing players can attend slot tournaments in the future, at the moment we do not have any info about that topic.

Jack21 Casino Operator Infos

Since the establishment in 2020, Jack21 Casino has been run by GNG Affiliates. The company is also reknowed for the online casinos PCF Casino, MonteCryptos Casino as well as Royal Rabbit Casino. To the best of our knowledge, it is not listed on the stock market. Being committed to high safety standards, this casino holds the following license:

  • License number 1668 / JAZ from the Curaçao eGaming

Jack21 Casino sister brands

Jack21 Casino review

Our conclusion

In conclusion, experienced players and newbies alike can experience an entertaining casino when signing up at Jack21 Casino. At the games section you can play games from 47 different game studios, meaning the game variety is varied. In addition, with all common payment options being offered at Jack21 Casino, you will find a method that suits your requirements. On top of that, when joining the casino as a customer, you can profit from rewarding promotions. Start your casino journey now by creating an account at Jack21 Casino!

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Jack21 Casino review
Jack21 Casino review
Jack21 Jack21
Software provider
Top slots
Live casino provider
Withdrawal methods
Deposit methods
Live chat
Loyalty programme
Weekend payouts
Sports betting


How does the sign-up at Jack21 Casino work?

First, click on our link to the Jack21 Casino sign-up page and fill out the sign-up form with your personal data. Afterwards, keep in mind to complete the Jack21 Casino account verification. Jack21 Casino should send an e-mail with exact instructions to you shortly once you have finished the registration form.

How long is the average payout time for won amounts at the casino?

Dependent from the withdrawal option you are withdrawing with the withdrawal time differs. The pay-out may be initiated immediately or take up to 5 business days, dependent from the payment method you use. To receive detailled info you should contact the Jack21 Casino customer service or take a look at the cashier section.

Does Jack21 Casino accept payments other than credit cards?

Usually, at online casinos there are offered a broad range of deposit methods. At Jack21 Casino, you are able to initiate payments with EcoPayz, Interac, QIWI or Bank Wire Transfer, to name only a few alternatives to credit cards (i.e. Visa or MasterCard).

How do I know it is safe to sign up at Jack21 Casino?

The Curaçao eGaming regualtes Jack21 Casino. As casinos have to meet several requirements to maintain the license you can be certain that it is safe.

Is it an option to play at the Jack21 Casino mobile version with every device?

Making use of the mobile website is possible with all common iOS or Android devices since it is designed as a web-app. Take a look at the list below for detailed infos on compatible devices.

I am not able to open the official site of Jack21 Casino, what options do I have?

It might be that Jack21 Casino is experiencing technical issues. We recommend trying it at a later time or playing at one of our Jack21 Casino alternatives.

If I would like to play using my smartphone or tablet, is the download of a Jack21 Casino App necessary?

No additional download of an app or .apk is essential before playing with a smartphone or tablet. Usinf Android and iOS devices alike the casino’s website can be visited directly via your browser.

Can all web browsers be used to play at Jack21 Casino?

Because of the recent version of HTML5 that the site uses most common browsers, for example Firefox, Safari and Chrome, should be compatible with it. Look for possible browser updates in case there are problems displaying the official website.

List of compatible mobile devices

Brands compatible devices
Galaxy S6, S7, S8, S8+, S9, S9+, S10, S10e, S10+, S20, S20+, Note, Tab, Edge, Edge+, Mini, A41, A71, A51, A90, A3, A5, A7, A8, A, S, pro, Xcover 3
iPhone 5, 5S, 5C, SE, 6, 6S, 7, 8, 8 Plus, X, XS, XR, 11, iPad, Air, Mini, Pro, 2, 3, 4
Mate 10 Pro, 20 Pro, P10, P30, P40 Pro, P40 lite, P9, lite, plus, Mate S, XS, 30 Pro, Y6, Y6s, Y7, MediaPad T5, M5
Nexus Series, One mini, max, A9, A9s, S9, 10, Dual SIM, U11+, U12+, U Ultra, Play, Lifestyle, Desire 19+, 12, 12+
Xperia M5, 1 II, 5, 10, Z5, ZR, E5, V, L, SP, ZL, XZ, X, XA, XA2, Ultra, XZ2, Compact, Premium, Tablet Z4, Z3, Compact, Plus
G5, G6, G7, G8, Q6, Q7, Q60, Q Stylus, V30, V40, X Power, mach, K8, K9, K11, K40, K41, K50, K61, Q60, LTE, X cam, screen, Flex 2, V10, Class, 5X, Mini, G Pads 7.0, 8.0, 8.3, 10.1
Mi 10 Lite, 10 Pro, 9 Pro, MIX Alpha, Note 10, 10 Pro, Redmi K30 Pro, Note 9S, Note 9 Pro Max, 8A Pro, 8A Dual
8 Pro, 8, 7T Pro, 7T, 6T, 5T, 3T
Sony Xperia Tablet, Z Series, Lenovo Thinkpad & Yoga Tablet, Tab M10, Asus MeMo & Fonepad, Nexus Series, Motorola Xoom 2, Acer Iconia Series
Motorola Zoom, Atrix, Defy, Moto G, Wiko Series, Acer Liquid Series, Asus ZenFone, Two, Fairphone

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