Getting in touch with the Jeetplay customer support is possible in several ways. For example, reaching out to the customer service is possible via email (firstname.lastname@example.org). Normally, you get a reply to your email within a short time. Alternatively, using the web form on the casino site is another contact opportunity. Besides, a Text Chat can be reached 24 hours every day on the casino site. During our examination the customer support staff always provided quick and helping responses.
In order to retain their licenses, Casinos need to be fair and provide the highest levels of safety. Utilizing SSL128 encoding for their website is one example of the security procedures, that Jeetplay utilizes. The corresponding commission (in this case Curaçao eGaming) reviews the reliability constantly.
In order to bring forward responsible gaming, Jeetplay offers several player protection services. You have the option to:
- Self exclude from the casino
- Suspend your account
In addition, Jeetplay is referring to the NGO GamblingTherapy, that you can reach out to if you have a gambling problem.