Luck Casino provides various contact options to reach out to the customer support. One contact opportunity is the customer support email (firstname.lastname@example.org). Normally, you can expect to get a response from the email support staff within a short time. Additionally, there is a web form on the casino website, that you can make use of to contact the support staff. Also, the Luck Casino Text Chat can be used 24/7 directly at the casino. In our tests the customer service team always provided quick and helping answers. Moreover, a number of common questions are covered in the an FAQ area that Luck Casino has.
An essential precondition for each licensed Online Casino is to be reliable and secure. Encrypting the site with SSL128 is one of the security procedures that Luck Casino implements. The fairness is examined by the corresponding commission (in this case Malta Gaming Authority) on a regular basis.
Luck Casino provides player protection procedures that help to bring forward responsible gaming. In the settings of your account you have the chance to choose to:
- Limit your turnover
- Cap your losses
- Limit your sessions
In addition, if you have a problematic gambling behaviour, you can contact the NGO Gamcare, that Luck Casino refers to.