Contacting the Mint Bingo customer support is possible in different ways. One contact opportunity is the support phone line or as an alternative the customer care email (help@bingosupport.org). Usually, the reply of the support team should be in your inbox within a short time period after your request. you can use the web form to contact the support. To review the customer care response, we asked a few questions. The team always provided quick and useful replies. Prior to reaching out to the customer service, however, you also have the chance to go through the FAQ area.
Safety and reliability must be provided with every licensed online casino if they want to retain their licenses. One example for the Mint Bingo safety measures is SSL256 encryption which they use for the site. The security is checked regularly by the UK Gambling Commission and Gibraltar Regulatory Authority, who are the corresponding regulatory commissions for Mint Bingo.
As it is the case in most other casinos, Mint Bingo brings forward responsible gaming by offering player protection measures. In the settings of your account you have the option to decide to:
- Set a loss cap
- View your development as a player.
- Pause your account
Additionally, in case of a gambling problem you can turn to the NGO GamblingTherapy that Mint Bingo is referring to.