Natural8 Casino provides quite a few contact ways to get in touch with the customer service. You can write an email to the customer care (support@natural8.com) as an example. Normally, the email support team replies within a short time period after your request. Alternatively, you have the option to utilize the web form to contact the support. Besides, you can make use of the Text Chat that is available 24/7 at the casino. To check the customer support response, we asked a few questions. The staff always provided fast and useful answers. The casino also has a very extensive FAQ area, where customers will find answers to a great many common questions.
In order to keep their licenses, casinos have to be fair and provide the highest levels of safety. Encrypting their site with SSL128 is one of the safety precautions that Natural8 Casino implements. The reliability is tested by the respective licensing commission, in this case Curaçao eGaming, regularly.
Natural8 Casino helps to facilitate responsible gaming by offering protection procedures. You have the option to:
- Exclude yourself from the casino
- Pause your account
In addition, if you have problem with gambling, you can reach out to the NGO Gamcare that Natural8 Casino is referring to.