Getting in touch with the NeonVegas Casino customer support is possible in various ways. You can send an email to the customer care (firstname.lastname@example.org) as an example. Typically, the reply of the service staff should be in your inbox within a short time after your email. Additionally, the casino site also provides a web form to contact the support team. Also, a live chat can be reached on the casino website. During our tests the customer care staff always provided quick and useful replies.
An essential precondition for each licensed Online Casino is to be fair and safe. NeonVegas Casino fulfils the highest security standards by encoding the site with SSL128. The according commission, in this case Malta Gaming Authority, checks the safety on a regular basis.
To facilitate responsible gaming, NeonVegas Casino offers several player protection services. You have the possibility to:
- Self exclude from the casino
- Suspend your account
- Definie deposit limits
Additionally, in case of problematic gambling behaviour you can reach out to the NGO Gambleaware, that NeonVegas Casino is referring to.