The Neptune Play games lobby provides a large number of games to satisfy players of all experience levels. You will find themed games, progressive jackpots and, of course, a variety of slots like classic slots, video slot machines and 3D slot games. Microgaming, NetEnt or Play’n GO are amongst the most popular game providers available at Neptune Play, but of course you will also find the best slots from other outstanding names. Additionally, live casino games- e.g. from Microgaming – ortable games from NetEnt or Gamomat. are also part of the portfolio.
Games
up to 800
Customer support
Company
Sun Partners
Gambling Licence
Malta
United Kingdom
Mobile
Live Casino
Overall rating
3.6 / 5.0
Most Payments
236. Place
Most Game Studios
118. Place
About Neptune Play
Neptune Play has been around since 2020 and is completely focused on Casino Games. At present, customers can try a big portfolio of 4 game providers, who provide a total number of 2,000+ games. It might be that not all of these games are available to you, dependent upon the country that you live in. The Malta Gaming Authority and UK Gambling Commission. watch over fairness and security of Neptune Play. Apart from English, the casino’s website can be changed to 7 more language options, including German and Finnish. New players can unlock the sign-up package on their initial deposit. Find out more about the casino in our Neptune Play review.
Games and Software Provider at Neptune Play
Payments at Neptune Play
At Neptune Play there are many different payment options you can make use of to deposit. Credit cards, for example Visa or MasterCard, are at your disposal in the casino’s payment area as well as common e-wallets like Zimpler and Skrill 1-Tap. Additionally, bank transfer payments like Trustly and Sofort are permitted as well as prepaid payments, for instance Paysafecard. Note: The casino may have varying deposit limits per payment method. To identify the Neptune Play deposit limits, you can look at the cashier section or get in touch with the customer care.
Withdrawals
If you would like to pay-out your money, naturally, you can also select variouswithdrawal options. Prepaid options cannot be selected, but you can pay out your winnings via Skrill 1-Tap, Bank Wire Transfer, EcoPayz and Visa, to state only a few payment options. Every month you can request a payout of . At Neptune Play you can initiate an unlimited number of free withdrawals. This means that the casino does not charge any withdrawal fees. After your request the withdrawal process takes place automatically. Normally, at Neptune Play the pay out process is completed within 3 to 10 days. The casino confirms your withdrawal via mail within 48 hours. You should, however, take into consideration that your pay-outs will only be carried out on workdays. Moreover, customers at Neptune Play can use pay-out safety options, for instance Reverse Withdrawal.
Supported currencies
$
US-$
£
Pound
kr
Norwegian Krone
$
CA-$
€
Euro
$
Australian Dollar
Restricted payments for International
Interac
Neteller
instaDebit
GiroPay
EPS
Euteller
Trustly
Zimpler
Top Slots at Neptune Play
Narcos
Black Mamba
Mega Fortune
Mermaids Millions
Legacy of Egypt
Reel Rush
Dead or Alive
Jumanji
Butterfly Staxx
Berryburst MAX
Neptune Play Registration and Account Verification
When signing up at Neptune Play you only have to take a few steps. At first, fill out the sign-up form that pops up when clicking the sign-up button. When you have filled in the registration form, the casino asks you to validate your account. Therefore, the casino provides you with a confirmation link, that will be sent to your email address. As soon as you have approved your account, you are able to begin to play.
Note that Neptune Play provides an additional account verification process, that needs to be completed before you can initiate payments. To this end, the account verification requires you to submit a scan of an official document (ID Card, Driving License or Passport). Additionally, a validation of your residence, that can be done by turning in a provider invoice (Gas bill or Electricity bill) or a banking document (Credit Card photo, Bank account screenshot or Bank account screenshot), is necessary.
Customer Service and Security at Neptune Play
Getting in touch with the Neptune Play customer support is possible in various ways. For example, contacting the customer service can be done via support phone number or email (support@neptuneplay.com). Normally, the reply of the service staff should be in your inbox within a short time after your email. In addition, another contact opportunity is the web form, that is accessible on the casino site. Also, the Neptune Play Text Chat can be used directly on the casino website. In our tests the customer care staff always gave fast and useful responses.
Every Online Casino must comply with high security standards, otherwise they forfeit their licenses. Neptune Play keeps up with the highest security demands by encoding their website with SSL128. The UK Gambling Commission and Malta Gaming Authority, that issued a license to Neptune Play, check the safety constantly.
To support responsible gaming, Neptune Play offers some player protection options. These measures give you the option to:
Customer support
Email support available
Live chat available
Phone available
Neptune Play Bonus
Claiming the welcome bonus is allowed to every new customer. The 100% bonus matches your initial payment up to €200. Supplementary to your extra money the package also includes 20 Free Spins, related to the slot Starburst. If you would like to make the best of the bonus, pay in €200 and play with €400. Typing in a bonus code is not necessary.
The automatic credit of your bonus credits should be finished within a short time. After activating the bonus a rejection is not possible anymore. Your cash funds will be utilized initially, followed by your bonus funds. Using your bonus funds is allowed for games from Play’n GO, NetEnt or Microgaming, as well as further famous game studios from the present collection. Activating the Neptune Play deposit promotion, you arenot allowed to use further offers at the casino concurrently. But using your extra money for sports betting is permitted.
You are asked to wager the bonus and the deposit 35 times before you can initiate a withdrawal of any winnings. Additionally, turnover requirements of 35 times count for any winnings that you earned with your Free Spins. Your bonus will forfeit when carrying out a withdrawal before the completion of the wagering criteria. If you are not able to complete the criteria punctually, your bonus and your winnings will expire. Your cash balance, of course, is not compromised by this.
Bonus details
Deposit
Bonus in %
Bonus in €
Wagering
Turnover
Gifts
VIP programme
Special offers
Tournaments
Loyalty programme
Neptune Play
Neptune Play Incentives
To our knowledge, apart from the Neptune Play new customer offer at the moment no other bonuses (e.g. a no deposit bonus or a highroller bonus) are available. Whereas a few casinos offer , at Neptune Play this is not the case. However, the casino provides VIP customers with higher deposit limits, events and personal service agent as well as further benefits. A few casinos organize slot tournaments for existing players, but at the moment we do not have any information on Neptune Play tournaments.
Neptune Play Operator Infos
Neptune Play, which was launched in 2020, is a casino brand of Sun Partners. Sun Partners is also reknowed for the online casino Jambo Casino. Furthermore, it is quoted on the stock exchange.
Our conclusion
In total, at Neptune Play experienced customers and newcomers can enjoy a nice casino atmosphere. With a count of 4 well-known game studios, the casino has a good variety of games. In addition, various deposit and withdrawal options are available, so every customer should be able to find a method that best fits his preferences. On top of that, new players can benefit from the good welcome Bonus. Begin your gaming journey now by registering at Neptune Play!
Average
Software provider
Top slots
Licenses
Withdrawal methods
Deposit methods
4
46
2
9
18
15
50
2
9
12
Live chat
Tournaments
Loyalty programme
Weekend payouts
Sports betting
FAQ
Does Neptune Play provide a no deposit bonus?
Since sign up offers might be modified regularly, it is best if you look at the Neptune Play promotion site.
How long is the average pay-out time for won sums at the casino?
The pay-out time differs from one payment method to another. For some payments pay-outs only take a few hours, whereas other withdrawal methods are transacted within a few business days. If you want to get specific information, visit the Neptune Play cashier section or contact the customer service.
How does the Neptune Play sign-up work?
At first, go to the Neptune Play login page where you find the sign-up form and add your personal information. After that, do not forget to carry out the Neptune Play account verification. After filling out the sign-up form you should get an e-mail with exact information.
Why does Neptune Play demand customers to undergo an identity verification?
The ID verification is a safety precaution that most casinos have. As a consequence you can be certain that no one else can register using your data.
Which steps are essential to get the welcome bonus from Neptune Play?
You just need to perform a few easy steps. Initially, you need to fill in the sign-up form is located at the sign-up site. Then, paying in the lowest required sum is demanded. Afterwards, your bonus becomes available to you, but do not forget its’ terms and conditions.
Are payments apart from credit cards offered at Neptune Play
Most online casinos provide you with a lot of different deposit methods. Alongside credit cards like MasterCard or Visa Neptune Play accepts Paysafecard, Skrill 1-Tap, Trustly or Zimpler and other deposit options.
Do I have to download an App before I can start playing with a mobile device?
No, playing with your mobile device does not demand an additonal download of an app or .apk. Android and iOS devices should be able to display the casino’s site directly via your web browser.
Can I use the Neptune Play mobile version using every device?
Yes, the mobile website should be compatible with all common mobile devices since it is browser-based.
Can I be sure that signing up at Neptune Play is safe?
The Malta Gaming Authority and UK Gambling Commission assures the security of Neptune Play. The casino has to comply with many requirements to maintain the licenses, so you can be sure that it is safe.
Is Neptune Play compatible with every every browser?
Due to the recent HTML5 version that the site utilizes all common browsers, for example Firefox, Safari and Chrome, should be compatible with it. In case there are trouble opening the official site examine if you need to install a browser update.
I have problems to display the official site of Neptune Play, what can I do?
The casino might be having technological issues. We suggest to either try one of our Neptune Play alternatives or to give it a try at a later time.
List of compatible mobile devices
| Brands | compatible devices |
|
Samsung
|
Galaxy S6, S7, S8, S8+, S9, S9+, S10, S10e, S10+, S20, S20+, Note, Tab, Edge, Edge+, Mini, A41, A71, A51, A90, A3, A5, A7, A8, A, S, pro, Xcover 3 |
|
Apple
|
iPhone 5, 5S, 5C, SE, 6, 6S, 7, 8, 8 Plus, X, XS, XR, 11, iPad, Air, Mini, Pro, 2, 3, 4 |
|
Huawei
|
Mate 10 Pro, 20 Pro, P10, P30, P40 Pro, P40 lite, P9, lite, plus, Mate S, XS, 30 Pro, Y6, Y6s, Y7, MediaPad T5, M5 |
|
HTC
|
Nexus Series, One mini, max, A9, A9s, S9, 10, Dual SIM, U11+, U12+, U Ultra, Play, Lifestyle, Desire 19+, 12, 12+ |
|
Sony
|
Xperia M5, 1 II, 5, 10, Z5, ZR, E5, V, L, SP, ZL, XZ, X, XA, XA2, Ultra, XZ2, Compact, Premium, Tablet Z4, Z3, Compact, Plus |
|
LG
|
G5, G6, G7, G8, Q6, Q7, Q60, Q Stylus, V30, V40, X Power, mach, K8, K9, K11, K40, K41, K50, K61, Q60, LTE, X cam, screen, Flex 2, V10, Class, 5X, Mini, G Pads 7.0, 8.0, 8.3, 10.1 |
|
Xiaomi
|
Mi 10 Lite, 10 Pro, 9 Pro, MIX Alpha, Note 10, 10 Pro, Redmi K30 Pro, Note 9S, Note 9 Pro Max, 8A Pro, 8A Dual |
|
OnePlus
|
8 Pro, 8, 7T Pro, 7T, 6T, 5T, 3T |
|
Tablets
|
Sony Xperia Tablet, Z Series, Lenovo Thinkpad & Yoga Tablet, Tab M10, Asus MeMo & Fonepad, Nexus Series, Motorola Xoom 2, Acer Iconia Series |
|
other
|
Motorola Zoom, Atrix, Defy, Moto G, Wiko Series, Acer Liquid Series, Asus ZenFone, Two, Fairphone |
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