There are several options to contact the OZcasino customer support. For one thing, the customer care can be contacted via email (firstname.lastname@example.org). Normally, you can expect to receive a response from the email support team within a short time. Alternatively, there is a web form on the casino site, that you can make use of to get in touch with the service staff. What’s more, the OZcasino live chat can be used 24 hours every day directly on the casino website. While reviewing the casino, we asked the customer care staff a few questions. They provided useful and quick responses to all of them.
Casinos can only retain their licenses, if they are secure and fair. OZcasino meets the highest security standards by encoding their site with SSL128. The safety is checked constantly by the Curaçao eGaming, who is the according commission for OZcasino.
In order to facilitate responsible gaming, OZcasino offers some player protection measures. You have the possibility to:
- Exclude yourself from the casino
- Definie limits for your deposits
Moreover, OZcasino refers to the NGO GamblingTherapy, that you can reach out to if you have a gambling problem.