QueenPlay review
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QueenPlay review
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QueenPlay review
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QueenPlay review

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Games
up to 2.500
Customer support
Live chat
daily
Email
Company
Marketplay LTD
Gambling Licence
Malta Gaming Authority
Malta
UK Gambling Commission
United Kingdom
Mobile
Live Casino
Overall rating
4.4 / 5.0
Most Payments
222. Place
Most Game Studios
133. Place
QueenPlay review Screenshot QueenPlay review Screenshot

About QueenPlay

Founded in 2020 with a focus on Casino Games at QueenPlay customers are provided with a broad suite of games. Currently, the casino has a huge game portfolio with 36 varied game studios, who developed 4,200+ so far. It might be that not all of these games are available to you, dependent upon the country that you live in. QueenPlay is regulated by the UK Gambling Commission and Malta Gaming Authority. Apart from English, the casino’s website can be switched to 7 additional languages, including German and Finnish. As a new customer you are able to avail from a welcome package. Read our QueenPlay review for additional information about the casino,

Games and Software Provider at QueenPlay

When it comes to games, QueenPlay has a lot to offer and should provide something for everybody’s preferences. You will find progressive jackpots, themed games and, of course, different slots like classic slots, video slot machines and 3D slot machines. The range of game studios comprises top names, including Microgaming, Elk Studios or Play’n GO, but of course you can select the best slots from further software providers likewise. Additionally, you have the option to also try live dealer games, e.g. from Pragmatic Play, Quickfire as well as Ezugi, andtable games from Barcrest, Red Tiger Gaming or iSoftBet.

Payments at QueenPlay

At QueenPlay there are various payment options you can make use of to pay in. E-wallets, including Skrill 1-Tap or Zimpler, are available in the casino’s cashier section as well as common credit cards like MasterCard and Visa. Additionally, paying in is possible via bank transfer,for one thing Trustly or Sofort, or with prepaid payments like Paysafecard. Note: There may be varying deposit limits per payment method. Learn more about the QueenPlay deposit limits in the payment section or contact the customer service.

Withdrawals

If you would like to withdraw your money, of course, you can also choose from differentwithdrawal methods. Prepaid options cannot be used, but you can pay out your money via EcoPayz, Trustly, Skrill 1-Tap and MasterCard, to mention only a few pay-out options. When requesting a payout note that there are monthly withdrawal limits of at least €10 and up to €7000. QueenPlay does not restrict the volume of free pay-outs, that you can carry out. So, you do not have to disburse any withdrawal fees. All withdrawals that you initiate are processed automatically. Normally, at QueenPlay the pay out process is finished within 3 to 10 days. The casino confirms your pay out via e-mail within 48 hours. Take into account that the casino will only transact pay-outs on weekdays. Furthermore, using withdrawal safety services like Reverse Withdrawal is permitted at QueenPlay.

Supported currencies

¥
Yen
$
US-$
£
Pound
kr
Norwegian Krone
$
CA-$
Euro
$
Australian Dollar

Restricted payments for International

Interac
Neteller
instaDebit
GiroPay
EPS
Euteller
Trustly
Zimpler

Top Slots at QueenPlay

Gemix
Gemix
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Wolf Gold
Wolf Gold
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Ice Wolf
Ice Wolf
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Kingdoms Rise Guardians of the Abyss
Kingdoms Rise Guardians of the Abyss
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Berryburst
Berryburst
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Gonzo's Quest
Gonzo's Quest
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Mega Moolah
Mega Moolah
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Starburst
Starburst
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Dead or Alive
Dead or Alive
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Reel Rush 2
Reel Rush 2
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QueenPlay Registration and Account Verification

The sign up process at QueenPlay is straightforward. First of all, you have to click on the sign-up button and enter a few personal information to the form that opens. After you entered all personal information to the registration form, a confirmation of your account is required. Finishing the confirmation enables you to begin to play.

QueenPlay asks you to carry out an account verification process before you are allowed to initiate payments. For this purpose, the account verification requires you to provide a scan of an official document (Driving License, Passport or ID Card). In addition, you are required to confirm your abode by turning in a supplier invoice (Bank statement, Phone bill or Electricity bill) or a banking document (Bank account screenshot or Bank account screenshot). The upload of a provider invoice is not possible if the document is older than 90 days.

Customer Service and Security at QueenPlay

There are several ways to contact the QueenPlay customer service. For example, the customer support can be contacted via email (support@Queenplay.com) or service phone. Normally, the answer of the service team should be in your inbox within a short time after your email. In addition, another contact opportunity is the web form, that is accessible on the casino website. What’s more, you can use the Text Chat that is available at the casino. During our examination process the customer care staff always provided fast and helpful replies.

An essential precondition for every licensed Casino is to be reliable and secure. The QueenPlay website is encoded with SSL128 to guarantee a high standard of security. The according commissions, in this case UK Gambling Commission and Malta Gaming Authority, test the fairness regularly.

In order to aid responsible gaming, QueenPlay provides some player protection options. In your account settings you can choose to:

  • Narrow down your sessions.
  • Customer support

    Email support available
    Live chat available
    Phone available

    QueenPlay Bonus

    New customers can grab a welcome bonus. Your initial deposit will be enhanced to a maximum amount of €200 by grabbing the 100% bonus Another part of the package are 20 Free Spins. When paying in €200, you receive the maximum bonus and then can use a total sum of €400 for playing. Getting the promotion does not require a bonus code.

    The automatic credit of your bonus money should be finished within a short time. The casino does not permit to reject the bonus once you unlocked it. After your cash funds are used up, all bets are placed with your bonus funds. Microgaming, Elk Studios or Play’n GO are amongst the popular game providers from the present portfolio, that you can test with your bonus funds. Activating multiple deposit promotions concurrently is not accepted at QueenPlay However, the casino permits you to utilize your extra money for sports betting.

    To withdraw your winnings, the bonus has to be wagered 35 times. On top of that, wager any winnings from your Free Spins 35 times. In case you carry out a cash out prior to fulfilling the wagering criteria it will lead to the termination of your bonus. Take care to fulfill the criteria within the time limit, otherwise you will forfeit your bonus and your winnings. Of course, this will not influence on your deposit.

    Bonus details

    Deposit
    Bonus in %
    Bonus in €
    Wagering
    Turnover
    €10
    100%
    €10
    35xB
    €350
    €100
    100%
    €100
    35xB
    €3.500
    €200
    100%
    €200
    35xB
    €7.000
    €400*
    100%
    €200
    35xB
    €7.000
    Gifts
    Special offers
    Tournaments
    Loyalty programme
    VIP programme
    QueenPlay

    QueenPlay Incentives

    At the moment you do not have the option to get any further bonuses apart from the new customer package (i.e. a highroller bonus or a no deposit bonus). Unlike other casinos QueenPlay does not have a loyalty programme or benefits for VIP players. To our knowledge, this casino does not arrange tournaments for slots, table games or live casino as some other casinos do.

    QueenPlay Operator Infos

    The brand QueenPlay was established in 2020 and is a product of Marketplay LTD. Other casinos founded by Marketplay LTD are Regent Casino and MrPlay Casino. Furthermore, it is at the stock exchange.

    QueenPlay review

    Our conclusion

    Overall, QueenPlay offers a varied gaming experience for newbies as well as experienced customers. With a count of 36 popular software studios, the casino has a diverse variety of games. In addition, deposits and withdrawals can be performed with various payments. Moreover, the rewarding welcome Bonus can be unlocked by every new player. Begin your gaming journey now by registering at QueenPlay!

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    QueenPlay review
    QueenPlay review
    QueenPlay QueenPlay
    Average
    Software provider
    Top slots
    Licenses
    Withdrawal methods
    Deposit methods
    36
    100
    2
    10
    18
    15
    50
    2
    9
    12
    Live chat
    Tournaments
    Loyalty programme
    Weekend payouts
    Sports betting

    FAQ

    I am not able to open the QueenPlay site, what options do I have?

    Technical problems may be the reason why the site currently is not working. Our suggestion is to play at one of our QueenPlay alternatives or to give it a try at a later stage.

    Is the QueenPlay mobile website compatible with every device?

    Yes, you are able to utilize the mobile version which is browser-based with every common mobile device. In the listing below you can see detailed information on compatible devices.

    Do I have to make use of a credit card to pay in money at QueenPlay?

    You will find a lot of different deposit options at the cashier section of most online casinos. Alongside credit cards (i.e. Visa or MasterCard) QueenPlay offers Zimpler, Trustly, Skrill 1-Tap or Sofort as well as further payments.

    Is it possible to visit QueenPlay with every browser?

    You should be able to open the site with all common web browsers, for example Safari, Firefox and Chrome, because the casino makes use of the recent HTML5 version. Look for any browser updates if there occur trouble opening the official website.

    How much time will the withdrawal of my won sums take?

    Dependent from the payment you are utilizing the pay-out time changes. Withdrawals with bank transfer or credit cards may require a few business days, whereas other options (i.e. e-wallets) often are initiated instantly. If you would like to receive specific information, take a look at the QueenPlay cashier section or get in touch with the customer support.

    Can I be sure that playing at QueenPlay is safe?

    The regulation of QueenPlay is done by the Malta Gaming Authority and UK Gambling Commission. Retaining the licenses requires the casino to comply with several requirements, so the safety is ensured.

    Which steps are necessary to activate the new customer package from QueenPlay?

    You only need to perform a few easy steps. First, the casino demands you to create an account. In the next stage, when logging in to your account, pay in at least the lowest accepted sum. Afterwards, you are able to utilize the bonus, but keep in mind to check the T&Cs.

    Am I required to download a QueenPlay App before I can start playing with my mobile device?

    No, at QueenPlay it is not required to download an app or .apk if you want to play with a mobile device. It is possible to visit the casino’s website directly with a browser that you installed on your Android or iOS device.

    Why is performing an dentity validation essential at QueenPlay?

    Because of the ID verification procedure casinos can provide high levels of safety. Signing up using a false name becomes unfeasible this way.

    What do I need to do to sign up at QueenPlay?

    To create an account click on our link to QueenPlay and type in your personal information into the sign-up form that you find on the registration page. Afterwards, perform the QueenPlay account verification is essential. After filling out the registration form you should get an with exact information.

    List of compatible mobile devices

    Brands compatible devices
    Samsung
    Galaxy S6, S7, S8, S8+, S9, S9+, S10, S10e, S10+, S20, S20+, Note, Tab, Edge, Edge+, Mini, A41, A71, A51, A90, A3, A5, A7, A8, A, S, pro, Xcover 3
    Apple
    iPhone 5, 5S, 5C, SE, 6, 6S, 7, 8, 8 Plus, X, XS, XR, 11, iPad, Air, Mini, Pro, 2, 3, 4
    Huawei
    Mate 10 Pro, 20 Pro, P10, P30, P40 Pro, P40 lite, P9, lite, plus, Mate S, XS, 30 Pro, Y6, Y6s, Y7, MediaPad T5, M5
    HTC
    Nexus Series, One mini, max, A9, A9s, S9, 10, Dual SIM, U11+, U12+, U Ultra, Play, Lifestyle, Desire 19+, 12, 12+
    Sony
    Xperia M5, 1 II, 5, 10, Z5, ZR, E5, V, L, SP, ZL, XZ, X, XA, XA2, Ultra, XZ2, Compact, Premium, Tablet Z4, Z3, Compact, Plus
    LG
    G5, G6, G7, G8, Q6, Q7, Q60, Q Stylus, V30, V40, X Power, mach, K8, K9, K11, K40, K41, K50, K61, Q60, LTE, X cam, screen, Flex 2, V10, Class, 5X, Mini, G Pads 7.0, 8.0, 8.3, 10.1
    Xiaomi
    Mi 10 Lite, 10 Pro, 9 Pro, MIX Alpha, Note 10, 10 Pro, Redmi K30 Pro, Note 9S, Note 9 Pro Max, 8A Pro, 8A Dual
    OnePlus
    8 Pro, 8, 7T Pro, 7T, 6T, 5T, 3T
    Tablets
    Sony Xperia Tablet, Z Series, Lenovo Thinkpad & Yoga Tablet, Tab M10, Asus MeMo & Fonepad, Nexus Series, Motorola Xoom 2, Acer Iconia Series
    other
    Motorola Zoom, Atrix, Defy, Moto G, Wiko Series, Acer Liquid Series, Asus ZenFone, Two, Fairphone

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