If you have any inquiries, you can reach out to the Wildz Casino customer service in several ways. You can send an email to the customer care (support@wildz.com) as an example. Typically, you get a response to your email within a short time. Additionally, there is a web form on the casino site, that you can use to get in touch with the support team. What’s more, a live chat is available 24/7 at the casino. During our inspection process we only made positive experiences with the customer support staff.
In order to retain their licenses, Online Casinos have to be fair and provide the highest standards of security. The Wildz Casino site is encrypted with SSL256 to ensure a high level of security. The Malta Gaming Authority, who issued a license to Wildz Casino, reviews the security regularly.
In order to support responsible gaming, Wildz Casino offers several player protection procedures. You have the possibility to:
- Cap your losses
- Limit your sessions
- Pause your account
Additionally, if you have a problematic gambling behaviour, you can turn to the NGO Gamcare, that Wildz Casino is referring to.