There are different options to contact the winbrokes customer support. For example, you have the option to contact the customer support via email (email@example.com). Usually, the reply of the support staff should be in your inbox within a short time after your request. In addition, another contact opportunity is the web form, that is accessible on the casino site. Also, the winbrokes live chat can be used directly at the casino. The customer service staff always replied to our questions in a helping and fast way, when we examining the casino.
A necessary requirement for every licensed Casino is to be reliable and secure. One of the winbrokes safety precautions is SSL256 encryption, which they utilize for the website. The according commission, in this case Curaçao eGaming, tests the reliability constantly.
In order to facilitate responsible gaming, winbrokes offers several player protection procedures. These options authorize you to:
- Set a turnover limit
- Pause your account
Moreover, winbrokes is referring to the NGO Gamcare, that you can reach out to if you have a problematic gambling behaviour.