If you have any inquiries, you can contact the 1bet customer support in various ways. One contact option is the customer service email (csd@1bet.com). Typically, the reply of the support staff should be in your inbox within 2 hours after your request. Alternatively, there is a web form on the casino site, that you can make use of to get in touch with the support staff. Besides, the 1bet Text Chat is available directly at the casino. In our tests we only had positive experiences with the customer support team. In addition, common questions will be covered in the that the casino has.
Every Online Casino needs to fulfil high security requirements, or else they forfeit their licenses. The 1bet site is coded with SSL256 to guarantee a high standard of security. The reliability is reviewed by the respective commission, in this case Curaçao eGaming, constantly.
At 1bet responsible gaming is aided through player protection procedures. These measures provide you with the possibility to:
- Self exclude from the casino
Moreover, if you have a problematic gambling behaviour, you can reach out to the NGO Gambleaware, that 1bet is referring to.