There are quite a few ways to contact the betandplay customer service. For one thing, reaching out to the customer care can be done via email (support@betandplay.com). Normally, it should not last long for the service team to respond to your email. Additionally, utilizing the web form on the casino website is another contact option. What’s more, you have the option to make use of the live chat that is available 24 hours every day on the casino’s website. The customer service team always responded to our questions in a helpful and fast way, when we examining the casino. Before reaching out to the customer support, however, you also have the possibility to consult the FAQ area that covers a few common questions.
Every Online Casino needs to meet high safety demands, or else they lose their licenses. The respective commission (in this case Malta Gaming Authority) tests the security on a regular basis. Additionally, the TÜV has certificated the casino.
In order to bring forward responsible gaming, betandplay provides several player protection procedures. These options provide you with the option to:
- Limit your turnover
- Set a loss cap
- Restrict your sessions
Moreover, in case of a gambling problem you can turn to the NGO Gamcare, that betandplay is referring to.