Casino Universe review
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Casino Universe review
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Casino Universe review

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Games
up to 1.100
Customer support
Live chat
daily
Email
Gambling Licence
Malta Gaming Authority
Malta
Mobile
Live Casino
Overall rating
4 / 5.0
Most Payments
314. Place
Most Game Studios
199. Place
Casino Universe review Screenshot Casino Universe review Screenshot

About Casino Universe

Casino Universe has been around since 2020 and is entirely focused on casino. At present, 24 software providers with a number of 1.069+ varied games are available at the casino. The accurate count of games, however, varies from one country to another. The Malta Gaming Authority watches over fairness and safety of Casino Universe. Apart from English, Casino Universe provides the possibility to change the site’s language to 3 more options, including Finnish and German. Every new user can receive the sign-up offer on their initial deposit. Keep on reading this Casino Universe review to learn everything you should know about the casino.

Games and Software Provider at Casino Universe

Customers of all skill levels can find games appropriate for their preferences due to the wide selection of games. The selection of accessible slot options includes classic slot machines, video slots, 3D slot games as well as progressive jackpot games and themed slots. Red Tiger Gaming, Playtech or Pragmatic Play are amongst the best game studios available at Casino Universe, but of course you will also find some of the best slots developed by further well-established names. Additionally, live dealer games from Evolution Gaming are also part of the games selection.

Payments at Casino Universe

Casino Universe accepts a bunch of different payment methods. E-wallets, for example Skrill and EcoPayz, can be used in the Casino Universe payment section as well as well-known credit cards like Visa or MasterCard. Moreover, payments can be carried out with prepaid cards, i.e. Paysafecard and Neosurf, just as bank transfer methods like iDebit and GiroPay. The availability of deposit and withdrawal methods varies from location to location. Do not forget: There are deposit limitations per given payment method. The Casino Universe deposit restraints of the payment options can also be found in the following listing:

  • Prepaid cards: a minimum deposit of €20 and highest accepted amount €250.

Withdrawals

Of course, there are also different payout methods which you can select in order to pay out your money. Prepaid options cannot be selected, but you have the option to pay out your winnings via Yandex Money, MasterCard, QIWI or Visa, to mention only a few payment options. At Casino Universe, there are no limitations regarding free payouts, so users can carry out an unlimited amount of free pay-outs. So, independently from the number of the initiated payouts, no payout fees will be charged. A big plus is that Casino Universe also carries out pay-outs on weekends. Besides, Casino Universe offers payout protection services, namely Reverse Withdrawal.

Supported currencies

$
US-$
Euro

Restricted payments for International

Rapid Transfer
Interac
Neteller
iDebit
GiroPay
Neosurf

Top Slots at Casino Universe

Pirate's Plenty
Pirate's Plenty
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Monopoly Live
Monopoly Live
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Rainbow Jackpots Power Lines
Rainbow Jackpots Power Lines
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Kingdoms Rise Scorching Clouds
Kingdoms Rise Scorching Clouds
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Age of The Gods Epic Troy
Age of The Gods Epic Troy
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Fruit Rainbow
Fruit Rainbow
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Legendary Excalibur
Legendary Excalibur
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Mega Ball
Mega Ball
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Deal or No Deal Live
Deal or No Deal Live
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Mustang Gold
Mustang Gold
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Casino Universe Registration and Account Verification

The registration process at Casino Universe is straightforward. In the first step, click on the sign up button and type in your details into the sign-up form. As soon as you have filled in the Casino Universe registration form, the casino requires you to validate your account. For this purpose, casinos normally send a confirmation link via email, that users must click on. As soon as you have confirmed your account, you are able to start playing.

Completing an account verification is necessary at Casino Universe in order to carry out payments. To this end, it is necessary that you upload a scan of an official document (id card or passport). In addition, a validation of your address, that can be completed by handing in a receipt (bank statement) or a banking document (e-wallet photo, bank account screenshot or credit card photo), is required.

Customer Service and Security at Casino Universe

Casino Universe offers quite a few contact options to reach out to the customer service. For instance, the customer support can be contacted via email (support@casinouniverse.com). Usually, the email service team replies within a short time period after your email. Alternatively, there is a web form on the casino site, that you can utilize to get in touch with the support staff. Also, the Casino Universe live chat can be reached 24/7 directly on the casino website. During our examination process the customer care staff always provided fast and helpful answers. Before contacting the customer service, however, you also have the possibility to take a look at the FAQ area.

In order to keep their licenses, Casinos must be fair and provide the highest levels of security. Casino Universe assures that the highest security standards are met by utilizing SSL128 encryption for their website. The fairness is examined by the according regulatory commission (in this case Malta Gaming Authority) constantly.

At Casino Universe responsible gaming is simplified through player protection measures. In your settings of your account you are able to choose to:

  • Limit your turnover
  • Cap your losses
  • Narrow down your sessions

Furthermore, the NGO Gamcare that Casino Universe is referring to can be contacted in case of a gambling problem.

Customer support

Email support available
Live chat available
Phone not available

Casino Universe Bonus

New customers are able to activate the Casino Universe welcome bonus. This 100% bonus matches your first deposit up to €150. 20 Free Spins are also given to your account. €20 is the lowest required amount, that you can deposit using payment options like Visa, GiroPay or Paysafecard. The maximum bonus is guaranteed to you for a transaction of €150, which means that in sum your credits will amount €300. Typing in a bonus code is not required.

After the payment your bonus is automatically credited to your account within a short time. In case you wish not to use the bonus you have the chance to reject it later. Your cash funds will be utilized initially, followed by your bonus funds. Games developed by Evolution Gaming, Endorphina or Pragmatic Play, to state only a few game providers from the current collection, can be tried out with the bonus money. Casino Universe does not authorize you to activate multiple deposit promotions concurrently.

A cash out of any won amounts requires you to turn over your bonus 50 times within 14 days. Besides, fulfilling the wagering conditions of 50 times, that count for the winnings which you scored with the Free Spins, must be fulfilled within 7 days. If you initiate a cash out before fulfilling the turnover criteria this will cause the expiry of your bonus. Exceeding the time frame without finishing the criteria means that you will forfeit your bonus and your winnings. The sum that you cashed in, of course, will not expire.

Bonus details

Deposit
Bonus in %
Bonus in €
Wagering
Turnover
€20
100%
€20
50xB
€1.000
€75
100%
€75
50xB
€3.750
€150
100%
€150
50xB
€7.500
€300*
100%
€150
50xB
€7.500

*Even if you pay in more than €150, this 100%-bonus will be capped at the maximum bonus amount of €150.

Gifts
Special offers
Tournaments
Loyalty programme
VIP programme
Casino Universe

Incentives

Registered customers have the option to claim bonuses other than the Casino Universe welcome bonus, namely daily offers. Make, however, sure to check out the terms and conditions of these bonuses before unlocking them as they may vary from the ones of the sign-up offer. Whereas other casinos provide a rewards programme or VIP customer benefits, at Casino Universe this is not available. Regularly slot tournaments are arranged by Casino Universe. In those tournaments participants have the chance to receive cash.

Casino Universe Operator Infos

This company is also accountable for the . Up to now, no additional brands have been founded by this operator. As far as we know, the company is not stock market listed. Because this company values reliability, this casino holds the following license:

  • License from the Malta Gaming Authority with the license number MGA/B2C/394/2017
Casino Universe review

Our conclusion

In total, when getting started at Casino Universe, newcomers and experienced customers alike can benefit from an entertaining brand. As the games portfolio offers slots from 24 different gaming providers, the game variation can be described as diverse. Additionally, a lot of different payment methods are accepted, so every player should be able to find a method that best suits his or her needs. Also, generous bonuses can be grabbed by every player. If you begin to play at Casino Universe you are able to find out yourself.

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Casino Universe review
Casino Universe review
Casino Universe Casino Universe
Average
Software provider
Top slots
Live casino provider
Licenses
Withdrawal methods
Deposit methods
Welcome bonus International
+ Free spins International
24
40
1
1
12
13
€150 (100%)
+20 FS
15
50
2
2
9
12
€398 (125%)
+90 FS
Live chat
Weekend payouts
Tournaments
Loyalty programme
Sports betting

FAQ

What do I need to do to open an account at Casino Universe?

First, click on our link to the Casino Universe registration page and fill out the registration form with your personal information. Then, keep in mind to complete the Casino Universe account validation. An with detailed information on how to confirm your account should be sent to you a few moments after finishing the sign-up form.

What does Casino Universe demand from new users who would like to activate the welcome package?

Only a few simple steps are needed to claim the bonus, if Casino Universe currently provides a welcome package. Initially, you need to fill out the registration form you find at the sign-up page. Following that, you are able to log in to your account, go to the cashier section and make a deposit of at least the lowest accepted amount of money. After that, the bonus is available to you, however, be aware of the T&Cs.

Can I make use of Safari to play at Casino Universe?

Because the casino’s website utilizes the recent HTML5 version, it should work for all usual browsers, including Firefox, Safari and Chrome. Find out if there are any browser updates that have to be installed if there occur problems displaying the official website.

I can not display the official site of Casino Universe, what options do I have?

It may be that the casino is experiencing some technological problems. If you wish to play nevertheless, select one of our Casino Universe alternatives or give it a try later.

Is it required to download a Casino Universe App prior to playing with a smartphone or tablet?

No, a download of an additional .apk or app is not essential if you would like to play using a mobile device. Android and iOS devices should be able to show the casino’s site directly via a browser.

Can I make use of my iPad to play at the mobile version of Casino Universe?

Yes, because the mobile version is a web-app you have the chance to utilize it with all common mobile devices. For further information on compatible devices see the table below.

How much time does it take to withdraw any won sums?

Every payment is associated with its’ own withdrawal time. For some payments withdrawals only take a few hours, whereas other withdrawal options are initiated within up to 5 working days. The customer support or the Casino Universe cashier section will provide specific information on pay-out times.

Can I be sure that signing up at Casino Universe is safe?

The Malta Gaming Authority assures the safety of Casino Universe. Since casinos have to comply with several prerequisites to retain the license you can be sure that it is safe.

Am I required to utilize a credit card to play at Casino Universe?

At the majority of online casinos the cashier section comprises different payment options. In addition to credit cards, for example Visa or MasterCard) Casino Universe offers EcoPayz, iDebit, Neosurf or Paysafecard as well as other deposit methods.

List of compatible mobile devices

Brands compatible devices
Samsung
Galaxy S6, S7, S8, S8+, S9, S9+, S10, S10e, S10+, S20, S20+, Note, Tab, Edge, Edge+, Mini, A41, A71, A51, A90, A3, A5, A7, A8, A, S, pro, Xcover 3
Apple
iPhone 5, 5S, 5C, SE, 6, 6S, 7, 8, 8 Plus, X, XS, XR, 11, iPad, Air, Mini, Pro, 2, 3, 4
Huawei
Mate 10 Pro, 20 Pro, P10, P30, P40 Pro, P40 lite, P9, lite, plus, Mate S, XS, 30 Pro, Y6, Y6s, Y7, MediaPad T5, M5
HTC
Nexus Series, One mini, max, A9, A9s, S9, 10, Dual SIM, U11+, U12+, U Ultra, Play, Lifestyle, Desire 19+, 12, 12+
Sony
Xperia M5, 1 II, 5, 10, Z5, ZR, E5, V, L, SP, ZL, XZ, X, XA, XA2, Ultra, XZ2, Compact, Premium, Tablet Z4, Z3, Compact, Plus
LG
G5, G6, G7, G8, Q6, Q7, Q60, Q Stylus, V30, V40, X Power, mach, K8, K9, K11, K40, K41, K50, K61, Q60, LTE, X cam, screen, Flex 2, V10, Class, 5X, Mini, G Pads 7.0, 8.0, 8.3, 10.1
Xiaomi
Mi 10 Lite, 10 Pro, 9 Pro, MIX Alpha, Note 10, 10 Pro, Redmi K30 Pro, Note 9S, Note 9 Pro Max, 8A Pro, 8A Dual
OnePlus
8 Pro, 8, 7T Pro, 7T, 6T, 5T, 3T
Tablets
Sony Xperia Tablet, Z Series, Lenovo Thinkpad & Yoga Tablet, Tab M10, Asus MeMo & Fonepad, Nexus Series, Motorola Xoom 2, Acer Iconia Series
other
Motorola Zoom, Atrix, Defy, Moto G, Wiko Series, Acer Liquid Series, Asus ZenFone, Two, Fairphone

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