CookieCasino review
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CookieCasino review

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Games
up to 1.900
Customer support
Live chat
daily
Email
Company
Direx N.V.
Gambling Licence
Malta Gaming Authority
Malta
Mobile
Live Casino
Overall rating
4.6 / 5.0
Most Payments
280. Place
Most Game Studios
148. Place
CookieCasino review Screenshot CookieCasino review Screenshot

About CookieCasino

Since the founding in 2020 CookieCasino is entirely focused on casino games. Presently, a selection of 33 software providers with a number of more than 1,600 different games are offered by the casino. Dependent upon the country that you live in the precise amount of games may be different. The Malta Gaming Authority. watches over fairness and security of CookieCasino. Aside from English, you have 5 additional languages, including German and Finnish. When signing up as a new player, you can claim a sign-up offer. Read our CookieCasino review for additional info about the casino.

Games and Software Provider at CookieCasino

Due to the wide games library at CookieCasino every player should find something suited for his preferences. The list of available gaming options includes classic slots, video slots, 3D slot machines as well as progressive jackpots and themed titles. The best slots from excellent software providers, including Elk Studios, Play’n GO or Yggdrasil, can be selected as well. Moreover, live casino games – i.e. from Evolution Gaming as well as Pragmatic Play – ortable games from Pragmatic Play, NextGen Gaming or iSoftBet. are also part of the portfolio.

Payments at CookieCasino

At CookieCasino you can use a lot of different payment options to make a deposit. Credit cards, including MasterCard or Visa, are available in the casino’s payment area as well as common e-wallets like EcoPayz and Zimpler. In addition, deposits can be made with prepaid cards, e.g Paysafecard or Neosurf, as well as bank transfer options like iDebit or Trustly. Have in mind: There are varying deposit limits per payment method. You can find the CookieCasino deposit limitations listed below:

  • Credit cards: At least €20 and up to €4000.

Withdrawals

Of course, the casino also offers many withdrawal methods. While prepaid payments are not accepted for pay-outs, you can make use of payment methods like Skrill, MasterCard, Trustly and Visa. Note the daily withdrawal limits of at least €10 and up to €4000 when initiating a payout. Regarding free withdrawals at CookieCasino there are no limitations, which means that an unlimited number of free pay-outs is possible. As a result, independently from the amount of your requested withdrawals, no withdrawal fees apply. All withdrawals that you request are carried out manually. Typically, at CookieCasino the withdrawal process is completed within 1 to 5 days. The casino confirms your cash out via e-mail within 12 hours. The casino only processes your pay-outs on business days, which you should take into consideration.

Supported currencies

$
US-$
kr
Norwegian Krone
$
NZ-$
$
CA-$
Euro
Zloty

Restricted payments for International

Rapid Transfer
Interac
Neteller
iDebit
instaDebit
Neosurf
Trustly
Zimpler

Top Slots at CookieCasino

Starburst
Starburst
Play game
Nitro Circus
Nitro Circus
Play game
Narcos
Narcos
Play game
Mystery Reels
Mystery Reels
Play game
Gonzo's Quest
Gonzo's Quest
Play game
Millionaire Mystery Box
Millionaire Mystery Box
Play game
Gemix
Gemix
Play game
Extra Chilli
Extra Chilli
Play game
Reel Rush 2
Reel Rush 2
Play game
The Dog House
The Dog House
Play game

CookieCasino Registration and Account Verification

To register at CookieCasino you only need to follow a few steps. At first, click on the sign-up button and fill out the sign-up form. It is required to confirm your account once you filled in the registration form. To this end, casinos usually send a confirmation link via mail, that users have to follow. As soon as you have validated your account, you are able to start to play.

Note that CookieCasino provides an additional account verification process, that has to be fulfilled before you can initiate transactions. Therefore, the account verification requires you to submit a scan of an official document (id card, driving license or passport). In addition, you need to verify your abode by turning in a supplier bill (phone bill, electricity bill or gas bill) or a banking document (credit card photo). To complete the verification you are required to hand in the corresponding documents via mail.

Customer Service and Security at CookieCasino

Contacting the CookieCasino customer service is possible in different ways. For instance, the customer support can be contacted via email (support@cookiecasino.com). Normally, it should not last long for the support team to answer your email. Additionally, the casino website also offers a web form to contact the service staff. When scrutinizing the casino, we asked the customer service team a few questions. They provided helping and quick replies to all of them.

A necessary prerequisite for each licensed Casino is to be reliable and safe. One example for the CookieCasino safety precautions is SSL128 encoding, which they use for their site. The Malta Gaming Authority, who granted a license to CookieCasino, checks the fairness on a regular basis.

To simplify responsible gaming, CookieCasino offers several player protection measures. You have the option to:

  • Set a turnover limit
  • Cap your losses
  • Narrow down your sessions

In addition, CookieCasino is referring to the NGO Gamcare, that you can contact if you have a problematic gambling behaviour.

Customer support

Email support available
Live chat available
Phone not available

Bonus details

Deposit
Bonus in %
Bonus in €
Wagering
Turnover
€20
100%
€20
40xB
€800
€50
100%
€50
40xB
€2.000
€100
100%
€100
40xB
€4.000
€200*
100%
€100
40xB
€4.000

*Important: The 100%-Bonus is capped at €100. You can cash in more than €100, but the highest Bonus that you can receive is €100.

Gifts
Loyalty programme
Special offers
Tournaments
VIP programme
CookieCasino

CookieCasino Incentives

In addition to the new customer bonus other bonuses, for example daily deals, are available for existing customers at CookieCasino. However, the T&Cs of these promotions may vary, so you should check the casino’s site for further information. At CookieCasino availing of VIP customer benefits is not an option. A loyalty scheme can also be joined after registration. When you join the reward program, you can receive reward points that can be exchanged for cash prizes or free spins. A few casinos organize slot tournaments for registered customers, but currently we do not have any info on CookieCasino tournaments.

CookieCasino Operator Infos

CookieCasino, which was started in 2020, is a casino product of Direx N.V.. Direx N.V. has launched 6 more casinos, for example Bob Casino, PlayAmo as well as Betchan. Direx N.V. employs about 15 contributors, making it a medium-sized operator. To the best of our knowledge, the operator has not joined the stock exchange. Since the operator values security, CookieCasino bears the following license:

  • Malta Gaming Authority with the license number MGA/B2C/394/2017

CookieCasino sister brands

CookieCasino review

Our conclusion

In sum, at CookieCasino experienced players and newbies can enjoy a varied gaming atmosphere. With a count of 33 popular software studios, the casino has a diverse selection of slots. Additionally, for your payments you can use many different payment methods. On top of that, the rewarding sign up bonus can be grabbed by all new players. Convince yourself by signing up at CookieCasino.

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CookieCasino review
CookieCasino review
CookieCasino CookieCasino
Average
Software provider
Top slots
Live casino provider
Licenses
Withdrawal methods
Deposit methods
33
95
2
1
11
15
15
50
2
2
9
12
Loyalty programme
Live chat
Tournaments
Weekend payouts
Sports betting

FAQ

If I would like to play with my mobile device, is the download of a CookieCasino App needed?

No, playing with your mobile device does not require a further download of an app or .apk. With iOS and Android devices alike the casino’s website can be used directly with your web browser.

Does CookieCasino provide payments other than credit cards?

You can find manydifferent payment options at the cashier section of most online casinos. Alongside credit cards, for example MasterCard or Visa) CookieCasino provides Paysafecard, Zimpler, Trustly or iDebit as well as other deposit methods.

Why am I not able to display the CookieCasino website?

It might be that the casino is having some technical problems. We suggest to either test one of our CookieCasino alternatives or giving it a try at a later time.

Which steps are essential to get the welcome offer from CookieCasino?

You only have to follow a few easy steps. Initially, fill out the registration form that you find at the registration site. In the next step, you can sign in to your account, visit the cashier section and pay in at least the lowest accepted amount. Now, the bonus is available to you, however, do not forget the terms and conditions.

How does registering at CookieCasino work?

At first, follow our link to the CookieCasino sign-up page and fill out the sign-up form with your personal details. Afterwards, you are demanded to verify your CookieCasino account. An e-mail with more instructions on how to validate your account should be sent to you shortly after submitting the sign-up form.

Can all web browsers be used to play at CookieCasino?

Since the casino’s site uses the latest version of HTML5, it should be working for all regular web browsers, for example Chrome, Firefox and Safari. Find out if you have to update your browser to the latest version in case there occur trouble displaying the official site.

How can I be sure it is safe to register at CookieCasino?

The Malta Gaming Authority ensures the safety of CookieCasino. The casino must meet several conditions in order to maintain the license, so you can be certain that it is safe.

Is every device compatible with the mobile CookieCasino site?

Being designed browser-based the mobile site can easily be accessed with all common mobile devices. Look at the listing below for detailed infos on compatible devices.

How long is the average withdrawal time for won amounts at the casino?

All payment options are associated with their own pay-out time. For some payment options pay-outs only take a few hours, while other payment methods are performed within up to 5 business days. If you are interested in receiving further info, contact the CookieCasino customer support.

List of compatible mobile devices

Brands compatible devices
Samsung
Galaxy S6, S7, S8, S8+, S9, S9+, S10, S10e, S10+, S20, S20+, Note, Tab, Edge, Edge+, Mini, A41, A71, A51, A90, A3, A5, A7, A8, A, S, pro, Xcover 3
Apple
iPhone 5, 5S, 5C, SE, 6, 6S, 7, 8, 8 Plus, X, XS, XR, 11, iPad, Air, Mini, Pro, 2, 3, 4
Huawei
Mate 10 Pro, 20 Pro, P10, P30, P40 Pro, P40 lite, P9, lite, plus, Mate S, XS, 30 Pro, Y6, Y6s, Y7, MediaPad T5, M5
HTC
Nexus Series, One mini, max, A9, A9s, S9, 10, Dual SIM, U11+, U12+, U Ultra, Play, Lifestyle, Desire 19+, 12, 12+
Sony
Xperia M5, 1 II, 5, 10, Z5, ZR, E5, V, L, SP, ZL, XZ, X, XA, XA2, Ultra, XZ2, Compact, Premium, Tablet Z4, Z3, Compact, Plus
LG
G5, G6, G7, G8, Q6, Q7, Q60, Q Stylus, V30, V40, X Power, mach, K8, K9, K11, K40, K41, K50, K61, Q60, LTE, X cam, screen, Flex 2, V10, Class, 5X, Mini, G Pads 7.0, 8.0, 8.3, 10.1
Xiaomi
Mi 10 Lite, 10 Pro, 9 Pro, MIX Alpha, Note 10, 10 Pro, Redmi K30 Pro, Note 9S, Note 9 Pro Max, 8A Pro, 8A Dual
OnePlus
8 Pro, 8, 7T Pro, 7T, 6T, 5T, 3T
Tablets
Sony Xperia Tablet, Z Series, Lenovo Thinkpad & Yoga Tablet, Tab M10, Asus MeMo & Fonepad, Nexus Series, Motorola Xoom 2, Acer Iconia Series
other
Motorola Zoom, Atrix, Defy, Moto G, Wiko Series, Acer Liquid Series, Asus ZenFone, Two, Fairphone

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