Joker.io review

You only have to take a few steps to sign up at Joker.io. At first, type in your personal data into the sign-up form. It is essential to approve your account as soon as you have completed the Joker.io registration form. To this end, users usually are sent other instructions via SMS or a validation link via mail. You have the option to begin playing after the validation process is finished .

Carrying out an account verification is required at Joker.io in order to make payments. To this end, your account verification requires you to upload a scan of an official document (ID Card, Passport or Driving License) as part of a KYC procedure. Additionally, a verification of your abode, that can be fulfilled by turning in a receipt (electricity bill, phone bill or bank statement) or a banking document (bank account screenshot or credit card photo), is necessary. When turning in a provider bill, check if it was issued less than 90 days ago. To finish the verification you are asked to provide the respective documents via mail. Joker.io should not need more than one day to confirm your account.

If you have any questions, you can contact the Joker.io customer support in several ways. One contact option is the customer care email (support@joker.io). Normally, you should get a response to your email within 2 hours. Additionally, there is a web form on the casino website, that you can use to contact the support team. Besides, a Text Chat can be reached 24 hours every day on the casino site. To check the customer support response, we made a few requests. The staff always provided fast and helping responses. In addition, users also have the possibility to go through the FAQ section that covers some common questions before contacting the customer service.

Every reputable online casino has to fulfil high safety standards, or else they lose their licenses. The security is checked constantly by the Curaçao eGaming, who is the corresponding licensing commission in this case.

In most casinos users are provided with protection services that implement responsible gambling. Typically these procedures contain the option to preclude yourself from the casino, define time limitations for your sessions or limit your losses. In addition, Joker.io is referring to the NGO Gambleaware that you can turn to if you have a gambling problem.