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HugoCasino review

Name: HugoCasino review
Brand: HugoCasino review
SKU: HugoCasino review

Visit Casino

International Players accepted

Games

up to 2.500

Customer support

Live chat

daily

support@hugocasino.com

Gambling Licence

Curaçao

Mobile

Live Casino

Overall rating

4.2 / 5.0

Most Payments

150. Place

Most Game Studios

70. Place

About HugoCasino

Since the establishment in 2023 HugoCasino is completely focused on casino games. At the moment, the game portfolio consists of games from 69 popular game studios with a total games count of 2.483+ titles. There might be a different number of games provided to you, depending on the country that you reside in. Fairness and security of HugoCasino are controlled by the Curaçao eGaming. Beside English, the casino’s website is provided in 14 other language options (i.e. Finnish or Danish). Learn further interesting facts about the registration, games and promotions in this HugoCasino review.

Games and Software Provider at HugoCasino

Regarding games, HugoCasino has a lot to offer and will have content for everybody’s tastes. Yggdrasil, Play’n GO or Elk Studios are some of the most popular software studios available at HugoCasino, but of course, you will also find some of the best slots designed by other well-established brands. Customers can select 3D slot machines, video slot games and classic slot machines. Some examples of the most liked slot games at HugoCasino that users should give a try are Play’n GO’s Legacy of Egypt, Wazdan’s 9 Lions & Quickspin’s Golden Glyph. You also have the option to play games with progressive jackpots like Imperial Riches from NetEnt.

In addition to slot machines, players have the chance to also try out live dealer games like live baccarat, live blackjack & live roulette from Ezugi, Evolution Gaming and Pragmatic Play. Live dealer variants of the games Poker, European Roulette, French Roulette and Dragon Tiger are also part of the portfolio. What’s more, classic table games like Craps, Dragon Bahar, American Roulette, French Roulette as well as European Roulette can also be played at HugoCasino. Other types of games like pull tabs, backgammon, wheel games, keno and scratch cards can also be played. It may, however, be that not every game is available for your country.

Payments at HugoCasino

Deposits

Withdrawals

HugoCasino provides you with 23 payment options. Utilizing crypto payments like Litecoin and Bitcoin is possible. The casino accepts well-known credit cards like MasterCard or Visa and e-wallets, for instance QIWI and Skrill. Furthermore, making a deposit is possible using bank transfer, for one thing Trustly or Sofort, or via prepaid payments like Neosurf and Paysafecard. The exact collection of deposit and withdrawal methods can differ dependent upon your residence. Have in mind: Not all deposit options may have the same deposit restrictions. Find out more about the HugoCasino deposit limits in the cashier section or reach out to the customer service.

Note that VIP players may benefit from different limits due to special VIP deposit rules.

Withdrawals

Withdrawing is permitted with 16 payout options. You can make use of payment options like QIWI, Litecoin, Skrill and Bitcoin. Payouts are permitted for sums beginning at €20 every transaction. HugoCasino does not constrain the amount of free pay-outs, that you can initiate. This means that independently from the quantity of your requested payouts, no withdrawal fees will be charged. After requesting a payout, it will be checked manually by HugoCasino. Within 5 days HugoCasino will process your withdrawal. It should be noted that payouts are also transacted on the weekend. VIP customers are able to benefit from further withdrawal rules, which is another advantage.

Supported currencies

Yen

Norwegian Krone

NZ-$

CA-$

€

Euro

Australian Dollar

zł

Zloty

Brazilian Real

₿

Bitcoin

Ethereum

Top Slots at HugoCasino

Bonanza

Play game

Extra Chilli

Play game

Gorilla Kingdom

Play game

Kingdoms Rise Scorching Clouds

Play game

Rich Wilde and the Tome of Madness

Play game

The Wolf’s Bane

Play game

Dead or Alive

Play game

Ice Wolf

Play game

Berryburst

Play game

Age of the Gods

Play game

HugoCasino Registration and Account Verification

The sign up process at HugoCasino is uncomplicated. In the first step, enter your personal details into the sign-up form. After you added all personal information to the HugoCasino registration form, a validation of your account is essential. Therefore, casinos normally send a validation link via mail that users need to follow. After finalizing the confirmation process, you have the chance to start playing.

Undergoing an account verification is required at HugoCasino in order to make transactions. Therefore, you are required to upload a scan of an official document (ID Card, Passport or Driving License) as part of a KYC procedure. Besides, you are required to validate your residence by turning in a bill (phone bill, bank statement or electricity bill) or a bank document (bank account screenshot, e-wallet photo or credit card photo). Before submitting a supplier receipt, check if it was issued less than 180 days ago. In order to complete the account verification it is necessary to provide the respective documents via an upload through your account. You should get a confirmation for the verification within one day of submitting the documents.

Customer Service and Security at HugoCasino

Getting in touch with the HugoCasino customer support is possible in different ways. For example, the customer support can be contacted via email (support@hugocasino.com). Normally, you can expect to receive an answer from the email service team within a short time period. Alternatively, you can make use of the web form to contact the support. Besides, you have the option to use the live chat that can be reached 24 hours every day at the casino. The customer support team always replied to our questions in a useful and quick way, when we scrutinized the casino. Before contacting the customer service, however, you also have the possibility to consult the FAQ section.

An essential prerequisite for each licensed casino is to be reliable and secure. The Curaçao eGaming, which issued a license to HugoCasino, tests the fairness of the casino site regularly.

As it is the case in most other casinos, HugoCasino simplifies responsible gaming by providing player protection measures. You have the possibility to:

Narrow down your sessions
Self-exclude from the casino

Moreover, HugoCasino refers to the NGO Gamcare that you can turn to if you have a problem with gambling.

Customer support

Email support available

Live chat available

Phone not available

HugoCasino Bonus

New players can activate the HugoCasino deposit bonus. Your initial payment will be matched up to a maximum amount of €300 by grabbing this 100% bonus. As an addition to the extra money you are also able to get 100 Free Spins. Deposit at least €20 by making use of Skrill, MasterCard and Trustly or further payment options to qualify for the package. Skrill or Neteller are not approved for this bonus. The maximal bonus will be credited to you for a transaction of €300, meaining that in total your credits will amount €600. No bonus code has to be keyed in.

After the casino has processed your payment manually, your bonus funds should appear in your accountwithin a short time. If you do not want to utilize your bonus, cancelling it is permitted. Using your bonus funds is possible when you have spent your cash funds. You have the possibility to try out slots created by Playtech, Elk Studios or iSoftBet, as well as other well-known game providers in the current portfolio. At HugoCasino, the usage of multiple new customer offers simultaneously is not possible.

You are required to wager the bonus 45 times within 7 days before you have the chance to request a cash out of your won amounts. Furthermore, turnover conditions of 45 times within 1 days count for all winnings from the Free Spins. Prior to fulfilling the wagering criteria it will cause the termination of your bonus if you try to payout your won amounts. If you overstep the defined time frame for the turnover conditions, you will lose your bonus and the winnings. Of course, this will not impact your cash balance.

Bonus details

Deposit

Bonus in %

Bonus in €

Wagering

Turnover

€20

100%

€20

45xB

€900

€150

100%

€150

45xB

€6.750

€300

100%

€300

45xB

€13.500

€600*

100%

€300

45xB

€13.500

*Even if you deposit more than €300, this 100%-offer will be capped at the maximum bonus amount of €300.

Gifts

Loyalty programme

VIP programme

Special offers

Tournaments

HugoCasino

Incentives

Existing players at HugoCasino have the possibility to benefit from ongoing promotions, like a cashback bonus, games promotions and daily offers. HugoCasino might, however, have defined specific terms for these bonuses that you should read before claiming any bonuses. On top of that, registered players have the possibility to get seasonal offers. A rewards scheme can also be joined after registration. The loyalty program allows you to receive loyalty points and exchange them for cash prizes and free spins afterwards. Furthermore, VIP players are offered a personal service agent and birthday gifts. Existing users can attend HugoCasino slot tournaments that are arranged every week. As a prize customers have the possibility to win cash in these tournaments.

Our conclusion

Overall, when playing at HugoCasino, newbies and seasoned gamers alike can benefit from a varied casino. The section of titles delivers games from 69 different game providers, meaning the game selection is diverse. In addition, a lot of different payment methods are accepted, so every customer should be able to find a payment that best suits his or her requirements. Furthermore, when joining the casino as a customer, you may be able to claim rewarding offers. Find out yourself by signing up at HugoCasino.

Visit Casino

International Players accepted

HugoCasino HugoCasino

Average

Software provider

Top slots

Live casino provider

Licenses

Withdrawal methods

Deposit methods

Welcome bonus

+ Free spins

€300 (100%)

+100 FS

€495 (126%)

+90 FS

Loyalty programme

Weekend payouts

Live chat

Tournaments

Sports betting

FAQ

How do I know that HugoCasino meet security standards?

The Curaçao eGaming regualtes HugoCasino. The casino has to meet many conditions to maintain the license, which means you can be sure that it is safe.

Are payment options apart from credit cards provideed at HugoCasino?

At the majority of online casinos the cashier section offers a vast range of payment options. At HugoCasino, you are able to carry out payments with QIWI, Trustly, Sofort as well as Neosurf, to state only a few alternatives to credit cards (i.e. MasterCard or Visa).

How does sign-up process at HugoCasino work?

Registering at HugoCasino first requires you to open the registration page and add your personal details into the registration form. Then, complete the HugoCasino account verification is essential. A few minutes after completing the registration form you should receive anwith further instructions.

The HugoCasino website is not loading, what should I do?

These problems might occur because of technological reasons. We recommend to either try one of our HugoCasino alternatives or to give it a try at a later time.

Do I need to download an App before I am able to play with my tablet or smartphone?

No, at HugoCasino it is not required to download an .apk or app if you would like to play using a smartphone or tablet. You can access the casino’s site directly with your web browser, no matter if you use an iOS or Android device.

Can each web browser be utilized to visit HugoCasino?

The casino’s site uses the newest HTML5 version, meaning it works for most common web browsers, for instance Chrome, Firefox or Safari. If the official website does not open, find out if you updated your browser to the latest version.

How much time will it require to pay out any winnings?

All withdrawal options are associated with their own withdrawal time. Pay-outs with e-wallets are normally initiated immediately, whereas other methods like credit cards or bank transfer might require a few working days. If you are interested in receiving detailled information, get in touch with the HugoCasino customer support.

Is every device compatible with the mobile website of HugoCasino?

Yes, the mobile version should work for each current mobile device because it is browser-based. Checking out the listing below will make it easy for you finding further info about the compatible devices.

List of compatible mobile devices

Brands	compatible devices
Samsung	Galaxy A, Galaxy S, Galaxy M, Galaxy J, Galaxy Z, Galaxy Note
Apple	iPhone 6, 6S, 7, 8, 8 Plus, X, XS, XR, iPhone 11 (& Pro Max), 12, 13 Series), iPad, Air, Mini, Pro, 2, 3, 4
Huawei	Huawei P, Mate, Nova, Nexus, Ascend, Huawei Y
HTC	HTC Desire, U Series, One
Sony	Sony XPeria, Xperia XZ, Xperia X
LG	LG G Series, K Series, V Series, Q Series, Nexus, Optimus
Xiaomi	Xiaomi Redmi 8, 9, 10, 11, Redmi Note, Mi, Poco
Tablets	ipad, Galaxy Tab, Mediapad, Ideatab, Lenovo Yoga
other	Google Pixel, Blackview, Nokia, OnePlus, Oppo, RealmE