Reaching out to the Boomerang Casino customer service is possible in different ways. One contact way is the service phone number or as an alternative the customer service email (firstname.lastname@example.org). Normally, the response of the support staff should be in your inbox within 45 hours after your email. In addition, the casino site also provides a web form to contact the service staff. What’s more, you can make use of the Text Chat that can be reached 24 hours every day on the casino’s website. During our examination we only made positive experiences with the customer support team. Before contacting the customer support, however, you can also look at the FAQ area that covers a number of common questions.
Every Casino must comply with high security standards, otherwise they lose their licenses. Boomerang Casino assures that the highest security standards are upheld by using SSL128 coding for their website. The Curaçao eGaming, who issued a license to Boomerang Casino, tests the fairness constantly.
To support responsible gaming, Boomerang Casino provides some player protection measures. The procedures enable you to:
- Exclude yourself from the casino
- Pause your account
In addition, in case of problematic gambling behaviour you can turn to the NGO Gamcare, that Boomerang Casino is referring to.